Aéropostale is a specialty retailer of casual apparel and accessories, offering high-quality fashion essentials at compelling values. The store is known for having really great deals, like buy one get two free, with good quality shirts and sweaters. Customers report positive experiences with the staff, who are described as friendly, professional, and helpful. The team is willing to walk the extra mile, providing outstanding customer service by being understanding and efficient, even when handling returns or other issues without a receipt. They go above and beyond to ensure a positive experience. Through great clothes, the store aims to inspire confidence for all.
For me personally it’s the little things that count like being greeted being asked if I need help something none of the girls did all they did was stand there so horrible customer service, cute clothes though maybe it just needs better management.
August 2022
Needed to return an item purchased on line and I had thrown away all the packaging papers. Luckily the staff in store was kindly enough amd walked the extra mile to process my return.? high five for their customer support
July 2022
My favorite store in the mall. Aeropostale always has really great deals. The buy 1 get 2 free is amazing. The shirts and sweaters are good quality too.