I had an appointment at 1. There was only one tech, I left at 3 but they gave me 50% off for the time I had to wait. I didn't have to ask and I wasn’t expecting it either. I would definitely return after the customer service received.
January 2024
Late in the evening as a store closed they proceeded to put a new tire on
December 2023
They took care of my issue right away. The front-desk person checked my car, went in, back to the computer and the problem was solved in less than an hour. Thank you Firestone for you high-quality and excellent customer service.