Metro by T-Mobile at 16120 San Carlos Blvd offers unbeatable prepaid plans and 5G phones from top brands. Their friendly staff, including Cynthia, Aladdin, Mo, and Daniella, provide excellent customer service. They help customers with phone plans, device issues, and finding the right accessories. The staff's patience, knowledge, and willingness to go above and beyond have been highly praised by customers. Despite working in challenging conditions without air conditioning for several days, the Metro by T-Mobile team has maintained their loyalty and dedication to providing the best possible service.
Was just at the store getting a new phone for my mom. The experience was amazing. They were so attentive and patient with us. Thanks for all your help.
July 2024
Finally someone with not only knowledge but patience. I had an issue that needed attention and Cynthia not only fixed the problem she laid it out for me step by step on what to do if it occurred again. Thank metro pcs for this girl.
December 2022
Aladdin was so helpful and went above and beyond his duties to give us excellent customer service. He helped with our phone plan, and finding a new phone case.
