Sunshine Ace Hardware in San Carlos is a well-established, family-owned store that has been serving the community since 1958. It offers a wide range of products, including top brands like Benjamin Moore paint, Weber and Traeger grills, Big Green Egg, Stihl, Milwaukee, Dewalt, Ego, Toro, YETI, Costa, Penn, Diawa, Rapala, and outdoor gear such as Shibumi beach tents, garden flowers, and live plants. Customers appreciate the helpful and knowledgeable staff, who go above and beyond to assist with various projects. Several reviews highlight staff members like Johanna, Betty, Jay, George, and Karen, praising their patience, kindness, and dedication to customer service. One customer shared a positive experience with the store manager, Amanda Burke, who promptly resolved an issue with screens by listening carefully and ensuring repairs and refunds were handled on the same day. Another reviewer appreciated a staff member named Brain for helping with a stripped screw, even offering to do the work in his spare time. The store's customer service stands out, especially compared to larger competitors, with staff greeting customers warmly, offering expert advice, and making shopping a pleasant experience. Sunshine Ace Hardware is recognized not just for its extensive product selection but also for its commitment to customer satisfaction through friendly service and reliable support.
Awesome customer service! These people actually care about the customers and want to help! Amazing fishing gear at this location too!
April 2026
Mitch was very knowledgeable and helpful in our recent purchase of our gas grill. He offered many options that met our cooking needs and set up home delivery. A very positive experience
April 2026
Super service.excellent knowledge. Emma at checkout is terrific!