“This is one of the best place to get fuel and gas. It has very receptive staff who are always available to help. The pump use is very easy, and of course a very good reward program.”
“Pulling in to the Gatlin Service Station is like going back in time to when customer service was the norm. Gatlin's is full service and the two gentlemen who pump your gas for you and clean your windshield are very welcoming and friendly. Mr. Johnny and Mr. Edgar always do their best to put a smile on your face. There's no place in town that compares. And what's even better is they sell Ethanol-Free Marine grade premium and regular to keep your engine running like new for years. Take a journey to a time when you didn't have to get out of the car and pump your own gas and get great fuel and service with a smile!”
“Cleanest bathrooms I've ever seen at a convenience store friendly people I wouldn't say the prices are so good but for a convenience store yes they're good prices gas too everything is good”
“Well, if you need more than gas, this is a great place to go. You can get fried chicken. All kind of roller food plus they have Slush Puppy and Slurpee. And that's something you don't see hardly anywhere. Plus the normal snacks and things. You would need at a gas station.”
“Should have done this awhile ago, while it's a Cumberland now the employees are the same as always and they're always pleasant. Gas station is nice and it's my preferred stop. Really enjoy the food options.”
“Just went into the store and asked Karina for help because I’ve been having trouble getting the deal on the cheaper one pack of cigarettes anyways Karina was pleasant and polite. Patient and walked me through it until we finally figured out how to get that deal and what I’ve been doing wrong thank you Karina mad props to keep up the good work”
“When i think back over the hundreds of years I've been driving for lyft, and the 10s of millions of Chevrons I've pulled into... This one is my favorite. Thanks guys for making it special. ❤️”
“The bathrooms were clean so the rest of the store is clean too. Nasty bathrooms leave a bad impression on a business,so kudos to the manager and staff who operate the store”
“Fuel priced cheaper than new Circle K across the street. When I couldn't find new Ghost Energy flavor in the cooler, store clerk stopped what he was doing to look in the walk-in refrigerator for me. That's great service!”
“Good gas and the store looks awesome after the change of owners, there are new stuff in the store lots of options and great deals. They have different varieties of vapes on sales like RAZ, GEEK BARS and lots more prices are reasonable prices on all the items. Lots of beer, Powerade, energy drinks etc check pics. Come check it out.”
“I love the store!! Love the people that work in it!!!! BUTT the homeless and the bums get to my vehicle before I can open the door I'm assuming fighting over who's going to ask for money first. This has been going on for quite some time can't believe they don't put a stop to it. My wife won't even go there because of it If they do 700 or 800 people from say 7 a.m. to 3:00 p.m. they would probably do a 1000 or 1500 when people don't have to deal with them unbelievable A lot of people with just as soon go down the road and stop there and be harassed Just saying, May want to try to nip it in the bud before circle k opens back up.”
“Since the Trish quit working here the store has gone downhill. Not a place to get a warm smile at anymore! Too bad it is a great location and is really easy to get to if going westbound on Hwy 98.”
“The Shell station was easy access in and out. Pumps were easily accessible. Rea was neat and clean. There was no wait in line. The price was appropriate for higher pier performance gas. We were out in under 10 minutes.”
“There's this guy that lives outside behind the dumpster and if you give him 60 cents or a king cobra beer he'll sing you a song or do a pirate's dance”
“This is a normally decent place to stop. The prices are not depicted accurately in the store and don’t bother trying to haggle with the owner. He’s a tough cookie ? Oh and the bathroom is private and clean.”
“the employees are so amazing they are very friendly to everyone. And i must say they got all kind of things also very cheap price compare to other places.And there store always clean and Nice i appreciate the employees”
“This chain never disappoints. Their store is always clean. The bathrooms always are pretty clean. They’re very good at keeping things stopped. They have a good selection of fresh baked goods and a great coffee bar. They have good slushy’s and a good soda selection. The pricing on the drinks is reasonable. I mean you can get for like $1.29. You can get the largest drink and it comes in a Styrofoam cup that will last a good solid 12 hours like it gives yeti cups a run for its money. The workers in the store are very courteous and the parking lot is actually very clean and feels very safe.”
“Coke here all the time when out and about in the area and need something simple. Gets pretty busy during tourist season, but it’s clean and well stocked. Always be careful entering and exiting here as the customers can kind of be rude and cut you off or take a hard turn to try and get in. The staff is great and the area is right in the beginning of the tourist area of Fort Walton. Pretty good place.”
“Filled my rental on the way to the airport to fly back home, and left my card in the reader. I called a wk later after realizing I’d left it, and they’d already had it locked in a safe. The clerk had such a cheerful personality. We appreciate her help in getting it back to us. They would have destroyed it for us on our behalf, but it was a metal card, so went out of their way to mail it back.”
“Just want to apologize about the wine. Please don’t tell anyone I promise it’ll never happen again. I love you guys and I got greedy. My sincerest apologies. I would appreciate your understanding in the matter. Again I’m terribly sorry. Y’all have been so nice to me and I messed up. I hope to regain your trust from here on.”
“I love that Alice knows everyone's name as they come into the store. She ask so she can greet them. MS. Deb is a permanent addition. I've known her for years and I for one am glad to see these ladies daily.”
“Awesome service understanding and friendly I couldn’t ask for a better business experience. Jeremy Bailey did his thing and the dispatched had no issues definitely would recommend TOW LOGIX and I’ll be using them again if needed”
“I'm not too familiar with this place because I'm not from here but I wish places like this wouldn't make you have to put in your phone number etc to get something on sale. It's just annoying when if you're not associated with them then you got to pay the full price set but the staff is always great and that's just a generalized opinion”
“The best service ever! Very friendly! I see people complaining about their over priced beer....I’ve compared to other local gas stations and they are on the mark. If they are a dollar or two over grocery store or liquor store prices, you need to remember they have to pay their bills too, in order to stay open and continue to serve you. If your only complaint is price of beer, go to Tom Thumb right down the road and see what you’ll pay there, and get all the rude service you want. I’ve always had great experiences when I’ve visited this store. Employees are very quick to help and always with a smile. I don’t believe a couple bucks over price of CERTAIN beers deserve 3 or under stars. You’re paying gas station prices. They’re gonna be higher anywhere you go! These guys are great! If good customer service is what you’re looking for when you’re visiting any store, then this is your place! 5 stars all across the board!”
“Kept very clean and they hav3 a very large selection of products. The pizza there is terrible. Oms are clean and maintained. Their prepared foods are not that good. Hotdogs and sausages are good. Great deal on fountain drinks. Their items in store are quite pricey. Bathroom are maintained and kept relatively clean. Needs to carry gift cards.”
The Iowa retailer, the third-largest convenience store operator in the country, built its new three-year plan around three priorities: store growth, food and beverage expansion, and kitchen technology upgrades. The company plans to add 120 stores during the current fiscal year. Its previous plan, launched in 2023, delivered more than 500 new stores and earned the company a spot in the S&P 500.
Love's Travel Stops is starting 2025 with ambitious growth plans, adding 20 new stores and updating 50 current locations across the country. The truck stop company will upgrade its stores through its Strategic Remodel Initiative, which started in 2022. This includes the modernization of its recently acquired turnpike location in Stroud, Oklahoma. By 2035, over half of Love's 655 stores will be either new or updated.
Texas-born Buc-ee's is changing the way people think about gas stations and convenience stores. This chain is known for its huge stores along highways, some with over 100 fuel pumps. With its funny billboard ads, award-winning clean bathrooms, and branded items Buc-ee’s is hard to miss. The company wants people to actually plan to stop at Buc-ee's during road trips, not just go there as a last resort. And it's working - the chain has a huge fan base, with Facebook groups dedicated to Buc-ee's having hundreds of thousands of members.
Sheetz Inc., the Pennsylvania-based convenience store chain, is making big moves in the Motor City. The company announced plans to open four more locations across metro Detroit, weeks before opening its first Michigan location. The first Michigan Sheetz will open its doors in late summer at 33380 Wick Road in Romulus. More locations are planned for Taylor, Warren, and Macomb Township, each employing around 30 people, mostly full-time.
Love's Travel Stops is rolling out a new system that turns work into a game for its restaurant employees. Picture this: Three big screens in each restaurant, tracking how fast workers greet customers, take orders, and hand out food. It's not just for show - early results say it's making service 11 seconds faster on average. "These monitors track key performance metrics in real-time, such as greet times, order processing times and the time it takes for food handoff," Love's explains. The system creates a more interactive environment, fostering friendly competition between stores.