Sam's Club is a membership warehouse offering groceries, pharmacy, optical, home furnishings, office supplies, TVs, and more. Drive-through and prescheduled Club Pickup services are available, with pickup starting at 7 a.m. at the Fort Walton Beach location. Many members report fast and friendly pickup service and appreciate tools like the scan and go app to make shopping easier. The tire department receives specific praise for professional installation, low price, and warranty, leading customers to recommend it. The store offers a great selection of items including vitamins and sushi. However, some experiences highlight inconsistencies. Order pickup errors, such as receiving wrong or damaged items like hot dog buns instead of bread or smashed buns, have been reported, though refunds are described as no hassle. Some shoppers express disappointment over certain items being consistently out of stock for months, including specific soaps and rubbing alcohol. A notable complaint involves the fresh squeezed orange juice machine being broken for an extended period, causing frustration for regular customers who specifically visit for that product.
Definitely an experience. Friendly staff but feel like it's more Targeted to business owners
March 2026
Love the self-check out on the app! In and out without standing in line!
March 2026
Had to do a return right when I got there. The girl behind the counter called to me almost immediately. She was efficient and very kind. I also perused the magazines and books. The selection was okay, but not as many titles to choose from as usual. Otherwise, I was very happy with the experience.
