Verizon is a telecommunications company known for its excellent customer service at its store located at 73 Eglin Parkway, Ft. Walton. Customers frequently report positive experiences with the staff, highlighting their kindness, patience, and willingness to help. Many reviews mention specific employees, such as Abby and Amanda, who go above and beyond to assist with various needs, including plan upgrades, phone activations, and technical issues. Customers appreciate the thorough explanations and support provided, making complex situations much easier to understand. The store is also noted for providing helpful information about services like home internet. Overall, Verizon at this location is highly recommended for its friendly and attentive staff who ensure customers feel valued and supported.
Nice and friendly staff. She answered every questions I had about payments and future billing and did not hesitate to double check.
July 2025
Went in to this store today for help with upgrading my plan to a international plan. I had a young woman help me and walked me through the steps to upgrade. She was extremely nice and helpful. 10/10 coustmer service and would recommend this location to anyone.
June 2025
The girl was very nice and helpful got us everything we wanted
