Cell Phone Stores in Fort Walton Beach, FL

“THE THREE MUSKETEERS Moises, Christian and Jacky. The most caring team of people whom I've ever had the pleasure of working with. They all went above and beyond to help me and were most informative. They receive an A+ from myself and family and we thank you AT&T for taking the time to select the wonderful personalities to run your business. I'll most definitely return.”

“I recently got a new I phone and when I went to sync my phone with an Apple Watch not all the previous info went thru. After trying to figure it out myself I stopped in at the Verizon store at 73 Eglin pkwy, in Ft. Walton. Amanda Jordan took the time to reconnect my phone to my Apple Watch. Great customer service and patient.”

“Brandon helped us and he was Awesome the process should've been real simple however we wanted to transfer our numbers and it took forever with our other phone carriers and he was so patient and kind and very informative with us as well as with our other phone carriers. Brandon made the process easy and understandable. If your looking for new phones I suggest seeing Brandon at T-Mobile on Eglin in fort Walton Beach!”

“Excellent service team. It was my first experience with T-Mobile, and it was excellent, and they were very patient, and communicated every step of the way. Great experience!”

“well i had cricket service for awhile but overtime my back issues got worse so i have been trying for dissability for a few years and ended up getting a much cheaper phone due to not being able to work.well i had lost my new phone and needed to get a phone to have available so i took my cricket phone with sim card to the FORT WALTON BEACH/beal pkwy location to see about getting it reactivated since it had only been 4 or 5 months since i discontinued my service.well the young guy JOSE had taken my money and said nothing much about anything besides my payment was processed and went thru and asked me to try phone and make sure it worked before leaving which i was already doing.well had a mssg saying couldnt connect to network.well he took awhile and said he didnt know what to do and told me i needed to call cust service.HOW,phone wont work.told me to come back next day and if he couldnt figure out phone id get a refund since i paid for service and got none.so i came back and had to sit and wait more than 15 minutes for the other employee to call someone from customer service just like a regular customer has too.got nowhere so i had a appt and left and left info for the girl to contact me got no call but went back only to be told i couldnt get my $70 cash back cause it was cash payment.funnything was the day before she said rite in front of me to JOSE that since my phone wasnt a active account he SHOULD NOT HAVE TAKEN MY MONEY and was to call kelvin their boss to ask what to do instead of doing a shortcut quick cash payment.i had already borrowed a $100.00 to get another phone and other service elsewhere due to i have to have a phone to get dr appointment calls and what not.long story short i was lied too,stolen from basically and shunned out the door.so now im short the $66 and change,plus the $100 i borrowed to get another phone elsewhere and the 3 days of driving back n forth to only get nowhere but deeper in debt.all cause i just wanted to reactivate my already paid for cricket phone.also JOSE had used his employee discount card while on the clock to pay some of some another guys $434.00 total i heard the girl ring up while i sat there wasting my time.which the company policy says only a dependant claimed on taaxes can get to have a employee discount to be used.im not conna be happier until i can get 200peeps not to acquire the service of crooks taking from disabled people.where is the negative stars rating at on here.thanks again for a not so great experience from a customer who had alreadt bought a handful of phones from u guys.”

“Allysa is awesome she needs a raise usually it is a nightmare to get a new phone but she was on it best customer service I've ever had at metro I highly recommend this location”

“Very helpful, was just one employee there when I came in, brought 4 phones to get upgraded. Absolutely great service at this location. Been using Boost since April 2020. Phone service is good as well”

“Staff was extremely friendly and helpful. Our phones had an issue beyond Verizons ability to correct but that didn't stop them from trying everything they possibly could to try and fix the problem. They also didn't immediately try and sell us a new phone instead if looking into the problem which was awesome!”

“Visited the Cox store in Fort Walton Beach, Florida to bring in my contour box. My rep. Jonathan (JP) Johnson was awesome. What a great guy, he listened, responded and truly showed great customer service. The store was bright and clean and I was so impressed. Walked out feeling accomplished and completely satisfied with my visit. Thanks JP!!!”