Verizon is a telecommunications company known for its excellent customer service at its store located at 73 Eglin Parkway, Ft. Walton. Customers frequently report positive experiences with the staff, highlighting their kindness, patience, and willingness to help. Many reviews mention specific employees, such as Abby and Amanda, who go above and beyond to assist with various needs, including plan upgrades, phone activations, and technical issues. Customers appreciate the thorough explanations and support provided, making complex situations much easier to understand. The store is also noted for providing helpful information about services like home internet. Overall, Verizon at this location is highly recommended for its friendly and attentive staff who ensure customers feel valued and supported.
Brandon was an absolute amazing guy help me transfer all my data from android to apple.
July 2026
My phone got wet on vacation so I had to buy a new one. The kid behind the counter was really helpful in giving me options to save that money that day. 👏🏼
November 2025
Haven was exceptional. She knows her stuff and made my transition to a new phone seamless. Not all Verizon Stores are created equal. This one is super! Go see Haven when you need help.
