University Ace Hardware is a locally owned and operated store committed to being "the Helpful Place" in the community. Customers report the best service ever, with employees consistently going above and beyond. Reviews highlight exceptional, prompt, and friendly service where staff brainstorm solutions, help work through difficult fixes, and know exactly where items are. Employees are glad and willing to help, making calls to locate products at other stores and offering to order unavailable items quickly. The store provides good products and good prices. Customers note that staff are patient, helpful, and friendly, ensuring satisfaction. This Ace Hardware stands out as the best in town, where helping customers is the most important task.