Millhopper Ace Hardware, located in the Hunters Crossing Shopping Center, has been serving the Gainesville community since March 2011. As part of the global Ace Hardware family, it is a locally owned and operated store committed to being "the Helpful Place." The staff consists of Gainesville natives who are passionate about hardware and dedicated to providing personal service, quality products, and a convenient shopping experience. Customers regularly praise the store's excellent selection, especially of plants and accessories, and note that the store is clean and well-organized. The associates are knowledgeable, friendly, and eager to help, with many customers highlighting the helpful attitude and professionalism of staff members. One staff member in particular was commended for understanding lawn mowers thoroughly, listening carefully, and offering outstanding customer service, which led to a purchase. The store is appreciated for its ability to handle special needs, such as rechecking vintage lamps’ wiring with care and efficiency, providing peace of mind. Overall, Millhopper Ace Hardware is recognized for its great customer service, helpful staff, and a welcoming community atmosphere, making it a trusted local resource for hardware and more.
Excellent customer service will be returning for all my home improvement needs. Extremely helpful staff in selecting the proper product for whatever job you are trying to tackle
November 2025
They had what I needed. They showed me where it was. I was in and out in less than 5 minutes!
October 2025
Staff were very helpful and knowledgeable. Bought beaded chain for sink drain that couldn't be found elsewhere.
