Auto ER is the largest locally owned automotive repair chain in Alachua County, with four shops offering a full range of auto services, including repairs, maintenance, collision, and body work. Customers consistently praise the friendly, professional, and knowledgeable staff, especially highlighting the exceptional customer service provided by team members like Nick and Bobby. Many reviews mention how auto repairs and routine services are done thoroughly, honestly, and efficiently, often with same-day service and fair prices. Customers appreciate the honesty, helpfulness, and genuine care shown by the staff, who go above and beyond to assist with repairs big and small. Whether it’s an oil change, a collision repair, or a simple part replacement, Auto ER is seen as a trustworthy place that looks out for drivers. Several reviews mention feeling at ease and confident in the quality of work, with some customers returning for multiple services over the years. Overall, Auto ER is highly recommended for reliable, high-quality auto care delivered in a friendly and honest environment.
Thank you Logan and your entire team for fixing my car in a timely manner. And dealing with warranty department. You made getting my car fixed alot earlier then I thought it was going it be so thank you so much. It's blowing cold now baby lol 😆
August 2026
From start to finish I had an excellent experience from phone calls, email face-to-face, all interaction was useful, helpful and they went above and beyond with car rental assistance and I highly recommend their services. Thank you Dwight, thank you Bobby 😎, and thank you Jesse.
August 2026
Very honest and very good customer service. Gave me a true price for an oil change and when my transmission messed up in the shop I was only charged for the new part. I was also given a total engine check for free and a list of priority fixes. No upcharges and very honest.
