AutoZone on NW 13th St in Gainesville is a leading retailer of auto parts and accessories. Reviews highlight great, friendly, and attentive customer service. Employees are described as courteous, helpful, knowledgeable, and quick. Specific services appreciated include diagnosing issues, installing a new car battery, helping find correct parts and items like jack stands, and replacing a bulb—all done efficiently, sometimes in under 10 or 20 minutes. Customers report a positive experience and would return.
Tested my battery. Replaced it, in and out in less than 20 minutes. Store manager was very helpful.
January 2026
Shawn helped me out a ton. Great service and fixed my battery issue in minutes!
December 2025
Shawn and Emil were so thoughtful and generous. We came in on a Sunday juuust a few minutes before closing, in a panic, and they still helped us check our battery. We were so thankful for their kindness in a difficult time, it really helped us to calm down. It meant alot to us and AutoZone is lucky to have them. ❤️
