AutoZone on NW 13th St in Gainesville is a leading retailer of auto parts and accessories. Reviews highlight great, friendly, and attentive customer service. Employees are described as courteous, helpful, knowledgeable, and quick. Specific services appreciated include diagnosing issues, installing a new car battery, helping find correct parts and items like jack stands, and replacing a bulb—all done efficiently, sometimes in under 10 or 20 minutes. Customers report a positive experience and would return.
I needed a new battery for my vehicle. We discover, It was quite a challenge to replace the new battery. Two AutoZone Auto Parts employees worked willingly, in the hot sun and heat, to accomplish the task. I am most grateful to both men for their act of kindness. Great customer service. Thanks to you both! ?
May 2024
The manager, Noah, found and installed the bulb I needed in under ten minutes.
April 2024
My car battery died while traveling, so I stopped into this autozone. Noah was quick in diagnosing the issue as well as getting me setup with a new one and installing it to boot. I was in and out in under 10 minutes! Would definitely come by again