AutoZone on NW 13th St in Gainesville is a leading retailer of auto parts and accessories. Reviews highlight great, friendly, and attentive customer service. Employees are described as courteous, helpful, knowledgeable, and quick. Specific services appreciated include diagnosing issues, installing a new car battery, helping find correct parts and items like jack stands, and replacing a bulb—all done efficiently, sometimes in under 10 or 20 minutes. Customers report a positive experience and would return.
Anas the store manager gave me top shelf outstanding customer service I've been in retail for 20 years this gentleman needs to be promoted to a DM best customer service that I've had with your company thank you .
August 2026
The people was so good and good services it the best auto parts at Gainesville.
April 2026
Stopped by many times while driving for Shipt in my mom's 1996 maroon Ford Escort LS and was very well serviced every single time. Super friendly staff, very helpful. They got me on my way without incident, even with an old junker like this. Thank you so much for being so approachable and non-judgy. 💗
