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“Gainesville Hyundai Deserves Some Props! 👏
I want to give the service department at Gainesville Hyundai a big shout-out.
We originally went to the Ocala location, where we were told they wouldn’t service our vehicle because we didn’t purchase it there. Needless to say, that left a pretty bad impression.
Gainesville Hyundai, on the other hand, stepped up and helped us with what we thought was a minor issue—and they took care of it for free!
Thank you to the Gainesville Hyundai service department for taking care of my son’s car, doing the right thing, and making it right. That’s how you earn customers and build loyalty.
Great job, Gainesville Hyundai! 👏👏”
“Had a great experience with Cassandra at the Williston rd branch. She helped me get my days covered by insurance when the insurance company was refusing to cover. She was so kind and understanding throughout the whole process even when I was frustrated. 10/10 customer service!”
“Mateo was very thorough and professional with getting me in the perfect rental; Abby was very nice and explained everything to me upon checkout! 10/10 I would highly recommend!”
“very smooth rental, very customer focused staff, had choice of two vehicles, good price, good vehicle, really easy to get in and out quickly of this small airport”
“Fadi provided exceptional service. While the car I had reserved was not available, Fadi quickly presented suitable alternatives at no additional cost to me.
Allak handled the return in a quick and courteous manner.
I was pleased with the service provided. Thanks Fadi!”
“Steve came out and worked on our 2021 Cascadia. Coolant sensor was bad and had a bad wire connecting to the end piece. Steve worked hard and got us fixed and rolling within a couple hours. He fixed our issues and worked with professionalism, and he even showed me the issues so I could learn myself. Thanks Mr. Steve, very good guy at Ryder in Gainesville, Florida. 5 star service!”
9AM - 12AM
3880 NE 39th Ave F, Gainesville
Car Rental
“Paris and her co-worker were super friendly and helpful! They went out of their way to assist me! Great customer service. When my other reservation with another company couldn’t be fulfilled because they had no cars, she went out of her way to connect me with a car.”
“Dean is the friendliest agent around. Anytime I rent from here or drop off a car that I had rented at an airport, I hope I see his friendly face and demeanor., I would give him a 10 🙏”
9AM - 12AM
3880 NE 39th Ave, Gainesville
Car Rental
“No interest in picking up car on time. No paper work ready or anybody there for 20 minutes. Another 20 minutes to ask the same questions answered on ordering. Completely unprofessional”
7:30AM - 6PM
1714 SW 34th St, Gainesville
Car Rental
“I appreciate Dean’s personal service so much and always prefer to rent here than at the (very poorly-run) GNV airport location. NOTE FOR LAST-MINUTE RENTERS: the Avis app/website unfortunately allows you to book and even pre-pay for rentals here even if there aren’t vehicles available. When that happens, Dean thoughtfully tries to call to let you know, but if you want to book same-day you should call the location first (using the local number not the toll-free one) to make sure there’s actually cars available. Sometimes he has to be away from the desk to manage the cars, so if you don’t get an answer try again a little later.”
“Friendly folks, but don't give ya a lot of information It's been well over a week since i rented and the $400 security deposit is showing pending on my credit card. They told me 3 to 5 business days. When i called to inquire i was then told 10 to 20 business days. I mean seriously? Anyways other than that it was a good experience and a nice car i was given”
8AM - 5PM
3620 N Main St, Gainesville
Car Rental
“TAKE A PICTURE OF YOUR GAS GAUGE!!! They will give you a rental with a half a tank of gas that's not even the car on you reservation. And then on your pickup receipt it will say they gave it to you will 100% gas. I replaced what I used and they charged me a $100 dollar charge for gas such a scam...updated I've given a few more stars just because customer service reviewed the charges and issued a refund.”
“We are so beyond thankful for Miranda’s quick response to get us back on the road! We originally rented a car in West Chester, OH only for it to almost fall apart due to not being repaired after an undisclosed accident. We swapped into various vehicles at CVG Airport (all had oil issues/were not maintained at all and therefore not safe for our 16 hour drive/10 day rental). We finally get into a vehicle that had the “change oil now” warning come up two hours into our 16 hour drive. We called customer service, tried calling branches, and got zero help on what to do. We chose to go to this location to see what our options were and Miranda was upfront that they were sold out, but obtained and gave us relevant information to get the oil changed asap so we could get back on the road without having to pay any more money! I had asked the customer service rep if that was an option and she had said no, but Miranda assured us otherwise and she was correct! We went about five minutes away to get the oil changed, they were very quick, and we were back on the road in less time than it would’ve taken to switch to another car with all of our luggage. While I cannot comment on the condition of their vehicles, I can say they at least have one knowledgeable and helpful customer service agent!”
“The friendliest Professional behind the counter and maintenance crew! Booked and paided 50 percent less than competitors. My car was impeccable, from looks to performance! Easy and helpful first time experience! This was a last minute thing and still from booking on the airplane after landing to return next day. Most impressive!”
“This was my first time renting from them and i had not 1 issue with the vehicle of choice. nor did I have a issue getting my deposit back at all. everything went smooth for my short trip thank you.”
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“i recently totaled my car and i was sent here to rent a vehicle, only had a ram in stock so i got that until cars were available, i got into a malibu with a safety issue and a divot in the windshield, went the next day and swapped it out and the staff all were very nice and got me into a much better & safer vehicle. thank you so much i really appreciate all of you who work at this location”