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November 2023
Winston was very helpful at the Gainesville terminal. My husband ordered the vehicle, but I changed my mind and asked for a bigger vehicle to fit our needs. He went out of his way to meet my request, and all with a smile!
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September 2023
I’ve rented twice from this location and there always seems to be an issue getting the proper vehicles you reserved. Customer service seems fine giving you whatever they have instead of accomadating their customers. Don’t be surprised if you don’t get the vehicle class you reserved here.
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July 2023
Customer Service Sucks Bad!!!!!! The Guy Winston At The Desk Gave Our Car Away To The Guy In Front Of Us Because We Were 15 Minutes Late I Highly Do Not Recommend ‼️