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“Jaclyn and Wade were the absolute best! She went above and beyond to get accomplished what I was wanting to do. I’ve been with Florida credit union for several years now and this is the first time I’ve done anything with a loan with them after having a rough stent with my credit and they helped me beyond measures to meet my needs. She was punctual in communication and during the processing times and provided me with just an overall positive and successful transaction. I cannot Thank you enough Jaclyn - MSR and Wade - AVP!!”
“I really like Radiant, especially because when I have a question, the customer service folks have an answer. When I walk into the bank, I'm greeted by the tellers, and we have gotten to know each other and I am called by name, by many of the tellers. When I speak to a customer assistant person, often I end up speaking with a familiar person. I feel comfortable whether inside the bank or in the car line. There are 2 people I’d like to thank you to for being so helpful when I had a problem: Sandy Johnson, who I think is the assistant manager, and Brianna, who always greets me and makes me feel welcome. Thank you!”
“I worked with Patricia Natuzzi on my refinance and had a very positive experience.
She was consistently responsive, clear in her communication, and kept the process moving forward at every stage. Even when things felt time-sensitive, she stayed organized and made sure nothing fell through the cracks.
What stood out most was her ability to manage the process efficiently while still being approachable and easy to work with. She made a complex process feel much more straightforward.
I would definitely recommend Patricia to anyone looking for a knowledgeable and reliable loan professional.”
“We have been members of the credit union since the mid 1970s.
My husband served as a board member for several years also. The service at this new version (Radiant) is still good but more impersonal than it was even just a few years ago. We no longer feel a part of the credit union community and rarely know the names of the employees much less get to know them or them us because of the endless rotation of staff members. We continue our membership with Radiant Credit Union because we still feel that the efficiency with which most of our transactions are carried out is acceptable.”
“My local credit union just recently merged with Radiant Credit Union. There were a few questions I needed answered and I left my phone number because everyone was busy at the local credit union trying to help other customers and we could only leave messages if you chose to call instead of come into the office. I got a call back from one of the Radiant Credit Union offices in Gainesville Florida, on Archer Rd. about 10-15 minutes later from ASHLEY. I told her the issue I was having and she jumped right in and made everything thing convenient for me over the phone. I ended up going by there the next day because I had an appointment already somewhere else in Gainesville and when I tell you she was the friendliest , most helpful person with an amazing personality. SHE WAS JUST THAT! It let me know that the temporary hiccups of the merger was well worth it because we have other options within our new RADIANT FAMILY!! Thanks ASHLEY..
Ingrid W.”
“I've banked @ Innovation Square for years. Margo and Cody have been wonderful: friendly, knowledgeable, and infinitely patient as I work through difficulties. I can't thank them enough”
“Anna Lewis at Vystar on NW 43rd Street is the best. She is polite, professional, knowledgeable, and extremely funny. I absolutely love doing business with her.
Way to go Anna!”
“Tasha and Bella at Florida Credit Union are the reason I continue to visit the branch in person. Their customer service is truly exceptional. No matter what questions I have or what I need help understanding, they always take the time to explain everything thoroughly and make sure I feel comfortable and informed.
While other employees may simply do their jobs, Tasha and Bella consistently go above and beyond. They treat me like a valued member, not just another person in line. In a world where so many customer interactions feel like an assembly line, they provide a level of care, patience, and professionalism that really stands out.
Florida Credit Union is fortunate to have employees like Tasha and Bella. Their dedication and outstanding service keep me coming back, and they deserve recognition for the positive impact they make every day.”
“Keri, Gaby, and Zac
These three have gone above and beyond on numerous occasisions. Quick effective response time. Excellent approachability and superb professionalism these are values we can only hope to grow in all of our employees. Truly grateful.”
“Waylon is the service specialist who helped me open a new checking and savings account this afternoon.
He was very respectful and patient as I went through my list of questions. An absolute pleasure to work with. I will be recommending to my friends to change their banks to Campus.
You should be very proud of this young man. He's definitely got a solid future ahead of him. He is located at 5115 NW 43rd St in Gvlle.”
“I have been working with my parents to slowly consolidate their banking relationships from three down to one. We ended up selecting Campus Credit Union as the remaining banking relationship they would keep. They make everything so easy which is especially important as I live out of town. Grace Johns at the 39th street location has been incredibly helpful and has been a joy to work with. I highly recommend her and this location if anyone is looking for a bank”
“Exceptional service today. I arrived late, but they still saw me. The gentleman answered all questions, asked for help when needed and offered recommendations for next visit. I wasn't able to open an account today (warning make sure you don't have any overdue loans or credit payments), but I was treated with so much respect that I will definitely go back to open an account at Campus USA - Shands Hospital branch. ???”
“Mr. Peacock provided excellent service. He help loan us the policy for our car, the coverage was much better than the dealer offered. He was pleasant and responded to our questions readily.”
“Jonah (teller line) was awesome. I had 2 non-routine requests that he handled like a pro. Very pleasant and chill. Replacement of debit card and reversing an NSF charge made to an incorrect account. Now I know why Steve Spurrier banks here.”
“10/10 my favorite branch! I’ve been banking with Campus for a couple years now and everyone has always been super helpful. Hallie was the most recent representative that I spoke to and she answered all of my questions and more!”
“I’ve been working with Tyler for over a year. He is very knowledgeable and thorough when it comes to banking and credit. I stuck with the plan he advised and a year later my credit score is almost at 700. FCU overall has great interest rates. Highly recommend 10/10!”
“I had the pleasure of doing business with Jackie who is a Financial Consultant with Alliance Credit Union of Florida. I needed to verify if I had designated any beneficiaries on my accounts. I had not. Jackie was welcoming and attentive to my situation. She efficiently handled what I needed to my satisfaction. She is friendly and seems to glow in the way she smiles that puts one at ease. She is an asset to the Credit Union.”
9AM - 5PM
6120 NW 1st Pl, Gainesville
Credit Unions
“I love this credit union. They have really pulled their weight when it comes to service and just great interactions. They really do shine in all areas. Isabella is super helpful and ultra resourceful. I am so grateful for my credit union. They do a really amazing job.”
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“I visited VyStar recently and needed to speak with someone. I did not have to wait long. Jorge Solorzano helped me. I am in my 60s and he is the best banker I have dealt with. He knew what he was doing and was very efficient. Oh, and he was very pleasant and made me feel comfortable.”