Florida Credit Union (FCU) is a full-service financial institution that has been serving over 165,000 members across 48 counties since 1954. With 13 branches, FCU offers a wide range of products for both consumers and businesses, including checking and savings accounts, auto loans, mortgages, credit cards, and more. Members can also benefit from various investment services and savings options like CDs and IRAs. Many long-time members praise the exceptional service they receive, highlighting the professionalism and efficiency of staff members like Kristen and Jaclyn Day, who are known for their helpfulness and knowledge. Customers appreciate how quickly issues are addressed and resolved, making their banking experience convenient and satisfying. FCU’s commitment to its members is evident as profits are returned through better rates and community support. Overall, Florida Credit Union is highly recommended for anyone seeking reliable banking services.
Outstanding Customer Service Shout out to Matt at the Butler Branch! This gentleman went upwards and beyond to assist me. He was very courteous and passionate. I see why he received that Plaque on his desk! Go by and see it so he can assist you too!
May 2026
The customer service here is phenomenal!!! If I have to speak to a representative Devin and Jackie (I may have misspelled that) are who I can give beyond important details to and they handle things professionally. I left my precious bank to bank with them and I don't regret it!!!
April 2026
I had an excellent experience working with Jaclyn Day at the 13th St. branch today. She was very professional, friendly and extremely helpful throughout the process. She answered all my questions. Thank you for making my experience positive.
