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“Jaclyn and Wade were the absolute best! She went above and beyond to get accomplished what I was wanting to do. I’ve been with Florida credit union for several years now and this is the first time I’ve done anything with a loan with them after having a rough stent with my credit and they helped me beyond measures to meet my needs. She was punctual in communication and during the processing times and provided me with just an overall positive and successful transaction. I cannot Thank you enough Jaclyn - MSR and Wade - AVP!!”
“I really like Radiant, especially because when I have a question, the customer service folks have an answer. When I walk into the bank, I'm greeted by the tellers, and we have gotten to know each other and I am called by name, by many of the tellers. When I speak to a customer assistant person, often I end up speaking with a familiar person. I feel comfortable whether inside the bank or in the car line. There are 2 people I’d like to thank you to for being so helpful when I had a problem: Sandy Johnson, who I think is the assistant manager, and Brianna, who always greets me and makes me feel welcome. Thank you!”
“We have been members of the credit union since the mid 1970s.
My husband served as a board member for several years also. The service at this new version (Radiant) is still good but more impersonal than it was even just a few years ago. We no longer feel a part of the credit union community and rarely know the names of the employees much less get to know them or them us because of the endless rotation of staff members. We continue our membership with Radiant Credit Union because we still feel that the efficiency with which most of our transactions are carried out is acceptable.”
“I worked with Patricia Natuzzi on my refinance and had a very positive experience.
She was consistently responsive, clear in her communication, and kept the process moving forward at every stage. Even when things felt time-sensitive, she stayed organized and made sure nothing fell through the cracks.
What stood out most was her ability to manage the process efficiently while still being approachable and easy to work with. She made a complex process feel much more straightforward.
I would definitely recommend Patricia to anyone looking for a knowledgeable and reliable loan professional.”
“My local credit union just recently merged with Radiant Credit Union. There were a few questions I needed answered and I left my phone number because everyone was busy at the local credit union trying to help other customers and we could only leave messages if you chose to call instead of come into the office. I got a call back from one of the Radiant Credit Union offices in Gainesville Florida, on Archer Rd. about 10-15 minutes later from ASHLEY. I told her the issue I was having and she jumped right in and made everything thing convenient for me over the phone. I ended up going by there the next day because I had an appointment already somewhere else in Gainesville and when I tell you she was the friendliest , most helpful person with an amazing personality. SHE WAS JUST THAT! It let me know that the temporary hiccups of the merger was well worth it because we have other options within our new RADIANT FAMILY!! Thanks ASHLEY..
Ingrid W.”
“I've banked @ Innovation Square for years. Margo and Cody have been wonderful: friendly, knowledgeable, and infinitely patient as I work through difficulties. I can't thank them enough”
“Anna Lewis at Vystar on NW 43rd Street is the best. She is polite, professional, knowledgeable, and extremely funny. I absolutely love doing business with her.
Way to go Anna!”
“Tasha and Bella at Florida Credit Union are the reason I continue to visit the branch in person. Their customer service is truly exceptional. No matter what questions I have or what I need help understanding, they always take the time to explain everything thoroughly and make sure I feel comfortable and informed.
While other employees may simply do their jobs, Tasha and Bella consistently go above and beyond. They treat me like a valued member, not just another person in line. In a world where so many customer interactions feel like an assembly line, they provide a level of care, patience, and professionalism that really stands out.
Florida Credit Union is fortunate to have employees like Tasha and Bella. Their dedication and outstanding service keep me coming back, and they deserve recognition for the positive impact they make every day.”
“Waylon is the service specialist who helped me open a new checking and savings account this afternoon.
He was very respectful and patient as I went through my list of questions. An absolute pleasure to work with. I will be recommending to my friends to change their banks to Campus.
You should be very proud of this young man. He's definitely got a solid future ahead of him. He is located at 5115 NW 43rd St in Gvlle.”
“Mr. Peacock provided excellent service. He help loan us the policy for our car, the coverage was much better than the dealer offered. He was pleasant and responded to our questions readily.”
“Personal Banker Ashley Sullivan resolved an issue with fraudulent transactions on my business account showing the care experienced by a brain surgeon. What amazing service. Is this the only bank in town that still has personal bankers?”
“Steve and Bea at the Hunters Crossing branch were awesome! They met my banking needs and handled everything that I needed timely and professionally with exceptional customer service! I'm truly appreciative of them both!”
“I have been working with my parents to slowly consolidate their banking relationships from three down to one. We ended up selecting Campus Credit Union as the remaining banking relationship they would keep. They make everything so easy which is especially important as I live out of town. Grace Johns at the 39th street location has been incredibly helpful and has been a joy to work with. I highly recommend her and this location if anyone is looking for a bank”
“Keri, Gaby, and Zac
These three have gone above and beyond on numerous occasisions. Quick effective response time. Excellent approachability and superb professionalism these are values we can only hope to grow in all of our employees. Truly grateful.”
“Kevin Brown is great to work with! He tells it like it is, and does what he says he's going to do. If there is a deal to be made that works for both sides, he'll make it!”
“I just had the best experience with Erica at FFBF in Gainesville. I had some challenging situations to deal with after the death of my mother. The way she handled everything was professional, personal and proficient. I appreciate her help so much!”
“Jonah (teller line) was awesome. I had 2 non-routine requests that he handled like a pro. Very pleasant and chill. Replacement of debit card and reversing an NSF charge made to an incorrect account. Now I know why Steve Spurrier banks here.”
“I was starting a new account. Staff was very friendly and efficient. Explained everything. Allowed opportunity to answer questions. Was in and out in less 30 minutes. I would highly recommend Ameris bank on Tower Hill road to anyone.”
“Shantal at the Ameris Bank on Main St in Gainesville is always very helpful. She provides the info I need to make good decisions. I always feel welcome by everyone at that bank”
“I’ve been working with Tyler for over a year. He is very knowledgeable and thorough when it comes to banking and credit. I stuck with the plan he advised and a year later my credit score is almost at 700. FCU overall has great interest rates. Highly recommend 10/10!”
“Exceptional service today. I arrived late, but they still saw me. The gentleman answered all questions, asked for help when needed and offered recommendations for next visit. I wasn't able to open an account today (warning make sure you don't have any overdue loans or credit payments), but I was treated with so much respect that I will definitely go back to open an account at Campus USA - Shands Hospital branch. ???”
“I love South State Bank,
I've been with them since they acquired the local banks in the most recent acquisition of the Gainesville locations, unfortunately they didn't close one of the branches it was convenient for me but open another one that was really not much further out of my way.
Their apps, locations, and services are all state-of-the-art.
Their staff is always professional courteous add eager to solve any issues that may arise with any banking issues or sometimes problems created by myself.
A while ago in the past seems like I was going through debit cards quite frequently for various reasons lost my wallet a couple times lost the card once or twice, 🙄
Currently the card I've had for quite a while is often getting a chip malfunction notice on the readers at different vendors locations.
As I spoke to Andrea last week at the drive-thru on 39th she let me know that as usual I could call and get a car generated come by with my ID and pick up a new credit debit card for my account, how convenient shout out to miss Andrea.
Also I guess it's been almost 2 years now they approve my loan for the current truck that I'm driving, very seamless process over at the 34th Street location to get all loan approved all over the phone and via email paperwork to come by and spend just about 30 to 45 minutes to sign all the paperwork get all of the appropriate documents and information and pick up the cashier's check to take to the car lot for $19,000. Just a most excellent process and very grateful to have the loan with an outstanding APR and other terms 😁😁
Thanks Southstate, for all you do!
Sincerely,
Mike M.”
“Even though Chase is a large company, the team at the University Ave branch provides phenomenal service! They truly exemplify JP Morgan’s values and high standards. Every time I work with them, I feel like their #1 priority because they go above and beyond to find the best solution. A huge shoutout to Adaijah and the rest of the team for all their help thus far. Moving forward, this is absolutely my go-to bank in Gainesville.”
“10/10 my favorite branch! I’ve been banking with Campus for a couple years now and everyone has always been super helpful. Hallie was the most recent representative that I spoke to and she answered all of my questions and more!”
“We have been banking at Seacoast for several years now. Melanie, Jon, and Mike are always so friendly and helpful. It is certainly peace of mind to know they are there when I need something quickly. Thank you for all you do!”
“Dear Woodlyn,
I just wanted to sincerely thank you for your time, patience, and support today. Your calm and professional manner truly helped me feel more at ease during a very stressful situation. I appreciate you listening to my concerns and doing your best to help resolve the issue.
It means a lot to have someone who genuinely cares and takes the time to assist. Thank you again — I’m very grateful for your help.
Warm regards,”
“The current Branch Leader, Brenda Bowers, was really helpful today. I needed her help with two separate projects l today, and she did a great job. I'd definitely recommend working with her. Thank you!”
“Today, Wendy really relieved my pressure on my banking needs with the new system. And I just wanted to express how grateful I am for this bank and these wonderful employees.”
“Jonathan is a legend!!! He helped me with a very time sensitive request and made it happen! He also reassured me through the whole process. He’s a wonderful guy with a real knack for banktelling. Give this man a raise”
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“I visited VyStar recently and needed to speak with someone. I did not have to wait long. Jorge Solorzano helped me. I am in my 60s and he is the best banker I have dealt with. He knew what he was doing and was very efficient. Oh, and he was very pleasant and made me feel comfortable.”