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“I came to Vystar to open up a Savings and Checking account and Haley Swanson assisted me and my mom. She was really detailed, informative and patient answering all our questions. She's a great asset to Vystar. Thank you Haley!”
“I would like to take a moment and express my appreciation for one of your employees, I believe her name is Kristen. I am a member of a different bank, but, I entered your bank with a friend that is a member of this bank. as my friend and I were talking, this young lady called her by her name and asked how was her day, she even remembered that her daughter‘s birthday was coming up. I was absolutely floored that she took time out to speak with her and still do her job and not hold up the line. I am so impressed that I do plan on getting an account with your bank.”
“My Teller was so helpful ,he took time to go over everything I needed to have done.and help me to understand how to download the app for the credit union.. He's amazing always helpful”
“I've banked @ Innovation Square for years. Margo and Cody have been wonderful: friendly, knowledgeable, and infinitely patient as I work through difficulties. I can't thank them enough”
“I have been a member of Radiant Credit Union, formerly Sunśtate Credit Union for more than 40 years. I will not bank with any other financial institution. Today my loyalty as a member was validated. I went into the bank to withdraw a large sum of money in cash. I don’t remember the name of the young man that provided assistance to me, but as a 70 something year old I am especially thankful for his advice and suggestions. I needed the cash to purchase a vehicle from a private seller, who requested to be paid only in cash. Absentmindedly, I voiced my concerns about carrying such a large amount of cash money. Without being pushy or condescending he professionally validated my concern. He thoughtfully helped me explore other options and solutions that made me feel comfortable and less vulnerable. A big thank you.”
“Ashley and the crew at Radiant are amazing! Fell on some hard times and my vehicle was set to be repo'd but they were amazingly nice about it and did everything they could to help us out of our situation! Forever grateful for their help and understanding!”
“Highly satisfied every single time I go here. The bank teller Joy, is absolutely the best one that I have worked with. The manager, Kate, is also amazing! There staff in general deserve all the praise as a team! They always go above and beyond To make sure that me and my business are always taken care of! Very professional and worth going to every time.”
“Came in on a Saturday morning and was instantly greeted. After discussing what needs I was looking for, I was then asked to wait for member services to assist me further. I was greeted quickly by Jaclyn Rebstock. She was able to help adding someone to my account and to obtain a debit card for them. She was pleasant and able to quickly get us on our way. Thanks!”
“Greetings everyone! I have been a Florida Credit Union member for a number of years now and have been repeatedly impressed by their service. In particular Katrina Lugo has exceeded every expectation I have had by somehow magically solving not some but all of my financial needs and then some. She consistently surprises me with new innovative ways to improve my requests by offering new services that have always benefited me. Katrina has never let me down and her pleasant demeanor and total professional experience makes her my go to person for everything. Others Credit Union staff have also been so very supportive too including Teddy Arce who coordinated my requests and followed up to details that got the job done not only perfectly but quickly. If you haven’t joined Florida Credit Union yet you are missing out on the best number one financial organization to handle all of your needs! Thank you FCU for making me sleep soundly and worry free!”
“Personal Banker Ashley Sullivan resolved an issue with fraudulent transactions on my business account showing the care experienced by a brain surgeon. What amazing service. Is this the only bank in town that still has personal bankers?”
“Steve and Bea at the Hunters Crossing branch were awesome! They met my banking needs and handled everything that I needed timely and professionally with exceptional customer service! I'm truly appreciative of them both!”
“Thank you to Thomas Lofton with FCU. Thanks to him and his top tier customer service he provides, FCU will be the only bank I use and recommend. He has made the process enjoyable, quick and easy. I couldn’t begin to cover how thankful I am to have Thomas as my go to banker.”
“Eva from Spring hill Campus Credit Union on 39th has been an absolute pleasure to work with. She has helped me with credit cards, banking, and even a few loans. She is diligent and has great communication. I have both a business and personal account with Campus, and I recommend anyone looking for banking needs to go see Eva at Campus Credit Union!!”
“I just had the best experience with Erica at FFBF in Gainesville. I had some challenging situations to deal with after the death of my mother. The way she handled everything was professional, personal and proficient. I appreciate her help so much!”
“Renasant Bank is great, and Allen Folsom is awesome! Allen was able to help me set up a business account, and over time has always been very attentive, and able to answer the phone anytime I called for a question or concern. The team is always nice, and they are always able to help and solve any problems that might arise.”
“I am currently in the process of moving ALL of my accounts over from Wells Fargo and Florida Credit Union to use Campus USA as my sole provider. They seem to be the only bank that gives a darn! The other two do NOT!”
“I was starting a new account. Staff was very friendly and efficient. Explained everything. Allowed opportunity to answer questions. Was in and out in less 30 minutes. I would highly recommend Ameris bank on Tower Hill road to anyone.”
“We had a great experience with Campus during our home buying process. Kathy Lyon and Billie Stump were amazing to work with. They kept the process stress free and kept us updated the entire time. Thank you!”
“Shantal at the Ameris Bank on Main St in Gainesville is always very helpful. She provides the info I need to make good decisions. I always feel welcome by everyone at that bank”
“Alex s was so helpful with going over all the info that this credit union can offer for Me. I can definitely see myself coming here and just having a welcoming atmosphere while doing my business.”
“Exceptional service today. I arrived late, but they still saw me. The gentleman answered all questions, asked for help when needed and offered recommendations for next visit. I wasn't able to open an account today (warning make sure you don't have any overdue loans or credit payments), but I was treated with so much respect that I will definitely go back to open an account at Campus USA - Shands Hospital branch. ???”
“Dear Woodlyn,
I just wanted to sincerely thank you for your time, patience, and support today. Your calm and professional manner truly helped me feel more at ease during a very stressful situation. I appreciate you listening to my concerns and doing your best to help resolve the issue.
It means a lot to have someone who genuinely cares and takes the time to assist. Thank you again — I’m very grateful for your help.
Warm regards,”
“Even though Chase is a large company, the team at the University Ave branch provides phenomenal service! They truly exemplify JP Morgan’s values and high standards. Every time I work with them, I feel like their #1 priority because they go above and beyond to find the best solution. A huge shoutout to Adaijah and the rest of the team for all their help thus far. Moving forward, this is absolutely my go-to bank in Gainesville.”
“10/10 my favorite branch! I’ve been banking with Campus for a couple years now and everyone has always been super helpful. Hallie was the most recent representative that I spoke to and she answered all of my questions and more!”
“We have been banking at Seacoast for several years now. Melanie, Jon, and Mike are always so friendly and helpful. It is certainly peace of mind to know they are there when I need something quickly. Thank you for all you do!”
“Jonathan is a legend!!! He helped me with a very time sensitive request and made it happen! He also reassured me through the whole process. He’s a wonderful guy with a real knack for banktelling. Give this man a raise”
“The current Branch Leader, Brenda Bowers, was really helpful today. I needed her help with two separate projects l today, and she did a great job. I'd definitely recommend working with her. Thank you!”
“Mike Williams at Sunstate Bank in Gainesville, FL is an exceptional person who truly understands the needs of businesses, especially those operating locally. His expertise in handling business accounts is unparalleled - he took the time to understand my unique requirements and provides me with tailored solutions that streamline our operations.
What sets Mike and his entire team apart is there deep knowledge of the local business landscape and their commitment to supporting homegrown enterprises.
Southstate as a bank offers professionalism, attention to detail, and commitment to excellent customer service make opening and managing business accounts a seamless experience. I highly recommended for any local business seeking a knowledgeable, helpful, and community-focused banking partner.”
“Today, Wendy really relieved my pressure on my banking needs with the new system. And I just wanted to express how grateful I am for this bank and these wonderful employees.”
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“I worked with Patricia Natuzzi on my refinance and had a very positive experience.
She was consistently responsive, clear in her communication, and kept the process moving forward at every stage. Even when things felt time-sensitive, she stayed organized and made sure nothing fell through the cracks.
What stood out most was her ability to manage the process efficiently while still being approachable and easy to work with. She made a complex process feel much more straightforward.
I would definitely recommend Patricia to anyone looking for a knowledgeable and reliable loan professional.”