CVS Health in Gainesville is committed to helping customers manage their health with reliable services and value. Open seven days a week, it offers convenient options for prescription refills, COVID-19 and flu tests, vaccinations, personal care items, and snacks. The store is known for its excellent customer service, with staff taking the time to address prescription issues and assist customers in a professional manner. Many shoppers appreciate the innovative CarePass program, which provides personalized deals and rewards. The store features a wide selection of products, especially in skin care and vitamins, making it a pleasant shopping experience. Customers have reported quick service for vaccinations, with minimal wait times. Overall, CVS in Gainesville is recognized for its friendly atmosphere and dedication to customer satisfaction, earning the loyalty of many regular shoppers.
The clerks seem to be working hard in there at the pharmacy drive thru window but the service is INCREDIBLY SLOW. 25+ minutes per car is unheard of but is the norm here. Perhaps CVS at this location should invest in some more employees at the pharmacy??? Personally I can't deal with the headache I get whenever I visit... read full comment
January 2025
Not only this store but others in my area. Experiation dates are not checked on products that are on the shelf.
July 2024
CVS customer service is really going downhill. Last week there was a single employee in the store. This week the pharmacy wouldn’t ring up my non-pharmacy items, forcing me to wait on the second line for my non-pharmacy items.
