DSW Designer Shoe Warehouse is noted for being a large store with a wide selection and variety, including a good range of wide-fitting sneakers. Customer experiences with service vary; some report great and helpful associates, while others express disappointment, feeling unwelcome or treated unequally. The pricing receives mixed feedback, with many finding items expensive, though some acknowledge shoes are normally costly. Shoppers appreciate the ability to find what they need quickly, though not every visit results in a purchase, leading some to use the website instead. Overall, it is a major destination for shoe shopping with a significant inventory.
