Foot Locker at Oaks Mall is known for its excellent customer service and wide selection of athletic shoes and wear. Staff members like Jackie, Timothy W., and Michelle P. are friendly, helpful, and go above and beyond to assist customers. Jackie was quick to help a browsing customer, who ended up purchasing an expensive pair due to her assistance. The staff's kindness and attention made a positive impression, even during busy times, and helped a young girl who was a wish recipient feel special and valued. The store maintains a clean, warm, and friendly environment that keeps shoppers coming back. Additionally, their prices are consistently lower than other stores, offering great deals for those looking for athletic gear. Overall, Foot Locker provides top-notch service, a good variety of products, and an enjoyable shopping experience, making it a highly recommended store for athletic footwear and apparel.
Alden H. was extremely helpful when I came into the store to return the incorrectly ordered shoe items. He demonstrated excellent customer service skills and made sure I understood the return process. His professionalism and willingness to assist truly stood out.
April 2026
I think it was wonderful but need more options for size 15 shoes
June 2025
Good service, I got some good pairs here and I really loved them
