“I love this store. They take the time to fit you properly and to train you to use the equipment. My podiatrist and PT recommend their shoes and shoe fitting expertise. They carry top brands and less expensive top brands and they give good advice...and their stuff lasts. They have fantastic staff and all the staff are trained. They are the A team (A+ team). When you look at your 20 year old ski jacket and it still looks new....now that is a photo I should post.”
“I love this place! Getting geared up for an upcoming backpacking trip so I went looking for some stores that would carry the equipment I need. I live in the sticks so this place was quite a drive for me but well worth it! This was my first time ever visiting a REI and it was a great experience. The help there was phenomenal, needed help choosing and getting fitted for a backpack. Shoutout to Cody!!, he was relentless when it came to finding the perfect fit and size and even after all that, he took his time in showing us some pretty cool hiking gear. We learned a heap that day! Cool store, cool people, definitely going back.”
“I personally am not a gator fan but my wife is. They had everything a gator fan could want. The staff made sure everything moved efficiently and even with the high amount of traffic the check out wait wasn’t long at all.”
“Kim is the absolute best at fitting the right pair of shoes to feet. She is the only person that I truly putting my feet in good shoes. My feet bother me and am in them all the time so she knows just the right pair for me. She is amazing at her job. She deserves a raise.”
“Nisan sold and delivered an elliptical and a used Precor AMT that is hard to come by. He knows the difficulties with delivering heavy equipment and made sure it could be done without damaging my wood floor.
He also knows the equipment really well and gave me a good deal on both of them.
He showed up right on time as agreed on and the deliveries went smoothly.
Nisan gave me a free heart monitor for each of the machines. That was a nice surprise and very helpful since I had open heart surgery last November.
I don’t usually write reviews, but this experience was such a pleasure that I wanted to share. Nisan did not request a review which was another positive aspect.
If you are looking to buy exercise equipment, you could not find a better place to do it.”
“While I hate to say they are pricey, they have some amazing buys. I forgot to give my discount code but the girl at the register wasn't concerned if I had rewards when I asked because I couldn't see the keypad.”
“I live in California and was searching everywhere for a specific bat for my son to no avail. I had actually purchased the bat other places, only to get an email telling me my order was cancelled do to the item being unavailable.
I was surprised to see that the Play it Again Sports in Gainesville, Florida had it in stock. Out of disbelief, I called the store directly to make sure it was in fact there before placing my order. A kind gentleman named Craig answered and gladly confirmed he had the item and was holding it behind the counter while I placed my order online. He also informed me that shipping from Florida to California took approximately 7 business days and it would be shipping the following day, as his UPS driver had already picked up that day. I got a notification a few hours later that my order had already been dropped off at the shipping facility! I have to say this was top tier customer service that is hard to come by. Thank you Craig and Play it Again Sports for setting the standard for how customers should be approached. You’re hard work and kindness was not unnoticed and is greatly appreciated!”
“The young that assisted us was very professional. The young lady that checked us out was also very professional. The atmosphere was wonderful very clean and pleasant.”
“This place has everything. Hunting, fishing, camping, boats, utv, 4 wheelers, clothes, miscellaneous items, toys, snacks, guns, bows, etc all staff was nice and friendly and ready to help you. Atmosphere in store is amazing. Store decor is beautiful. You can spend hours in here and still not see everything. So clean and huge. Emaculate bathrooms.”
“Very helpful staff here , Lorenzo helped my son find the perfect soccer cleats , he was very patient with us as my son tried more than 7 different pairs and styles.
Thank you”
“Highly recommend! I needed a hat last minute for an even and Tylan and Rome came through! Great service! I didn’t have my file saved correctly but Tylan knew exactly what to do. New hat, who dis?! Thanks guys!!”
“I’d like to thank in no particular Dakari, Tiana, and Lenis for their outstanding assistance at Champs in The Oaks Mall, Gainesville. They helped me choose a pair of Jordans and made the entire experience enjoyable from start to finish. Their energy was genuinely lovely, welcoming, patient, and attentive and they gave thoughtful advice that helped me confidently make my decision. I’m very grateful for their help. They’re employees who clearly enjoy what they do and give their all to every customer. Highly recommend stopping by and asking for them!
Thank you Dakari, Tiana, and Lenis!”
“Excellent customer service, Jackie was swift and ready to help. I just came in to browse but she was so helpful that I ended up buying an expensive pair. Good job, Jackie!.”
“Khy was amazing I walked in the store with a plan and unfortunately everything I was looking for was either out of stock or the wrong side. However, Khy was not leaving me leave empty handed. With her help I ended up with more than what I expected and quite the experience. I will be back.”
“Kate was awesome me and my friend came all the way from Jacksonville and the mall actually closed 15 mins before we arrived and they waited for us to let my friend get a jacket she really wanted her and her staff were super friendly and helpful thank you KATE”
“My youngest daughter wanted to buy her first board and we are absolutely delighted at the service and prices. Peter explained our options and tradeoffs with various choices and we landed on a great prebuilt board and we know the upgrade paths when my daughter gets better. Peter gave us some tips on things to practice as a beginner. Couldn't be more pleased with our experience.”