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July 2025 by Takara Mitsumi
Jay Goslinga is the absolute best salesperson and technician! He needs a raise and promotion! He is the true definition of Customer Service. Thank you for taking care of everything!
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May 2025 by Karen Kealey
I work a couple blocks away and Bobby was walking by my parked car and noticed my sick and dying tire. He came into my work, communicated his accurate observation, offered to take it back and let me know what it would cost to fix.
Bobby did everything I needed in this situation. I knew I was driving on dangerous tires, I had tried to take the car to a couple places but for different reasons I was not able- one had moved locations and the other didn't seem real open to help somehow. This problem leaves my mind when I clock in and I don't think about it until I'm shaking perilously down the road home.
Bobby took the car, gave me a good deal and fixed the urgent problems, and brought the car back. I could not have asked for a better experience. And he was so right about how bad the tire was, I feel like he was my guardian angel that day. Thanks Bobby! I'll be back to get the other two soon.
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May 2025 by Matt S
I came here with a screw in my tire. I had to pick up my kids from school before they could get to it so they offered to swap out my spare tire and fix my tire when I was getting my kids. Then when I came back they put my repaired tire on my car. Super friendly and nice.
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April 2025 by Ashe Wagner
Got a flat in my rental while visiting and noticed it 10 minutes before they closed. Heather welcomed me in anyway and they had me out of there in fifteen minutes. They not only repaired a tough spot, but they also checked the other tires and did a quick safety check on the vehicle (which wasn’t in very safe condition!). Thanks again yall.
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April 2025 by Randa Zaidan
Great service and very friendly staff.
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March 2025 by Juan Carlos Asse
We went to get our brakes fixed. Brian, an employee there, took our money and told us to come to his house. He never did the work. He is running a scam out of this place. I wonder if the owners know.
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March 2025 by Ridiel Perez
I went to Goodyear to get my brakes fixed. A guy name Brian that works there told me they couldn’t fix my brakes that day at Goodyear but to come to his house. I paid him went to his house and he never fixed my brakes. I realize now he was scamming me. Can you imagine an employee at the shop telling you to come to their house, taking your money, and then not doing the job! Avoid this place if you actually want to get you car fixed!
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March 2025 by Haitham Bou Ghannam Halawi
A bit expensive even after they gave me a discount. They argued that they cannot install parts that you bring in, even though it is exactly the same part but you can buy it for way less!
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January 2025 by Mona Vega
I just wanted to say what excellent service we received from Goodyear on Main Street. Took my truck in for what I thought was one thing and it turned out to be something totally different. The mechanic didn’t want to replace a part before doing a thorough diagnosis. He stated he could change what I asked, but wasn’t comfortable putting in a part not needed or necessary. He asked to keep my truck another day and it turns out he was right. My fuel pump was cracked…I had been smelling gas, but didn’t see a leak anywhere and I’d been having problems when I put gas in my truck. Once fixed, huge difference, my truck is running great and I can see the difference when putting in gas. I appreciate the mechanic’s professionalism and him taking the time to find out what was truly wrong with my truck. They kept me updated on their progress while they worked. Much appreciated! I would recommend these guys if you need work on your vehicle.
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January 2025 by A. Craig
Beware!!! Goodyear in Gainesville, FL is PURE TRASH nowadays (honestly, both establishments at that). Avoid at all costs. Last resort even. Not just an opinion either, I speak factually concerning their incompetence with pictures, text communication and damages to suffice. Do yourself a favor and respectfully partake elsewhere.
You’ve been warned. 🫡💯
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July 2024 by Haneen Jaber
Got a flat tire and heather, the manager, and her crew helped me put my spare on. They saved my day! Super friendly amazing staff!!
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July 2024 by Bruno Hochhegger
I schedule to fixed a tired. Arrived and wait from 4-7:30 pm to a diagnosis that tire need to be changed. Then they tell we could change now because they have a new tire her. It’s 290 but I need car to a travel, then i accept. After 45 min they tell me that they send a truck to get that tire I don’t now where…. In 1 hour that truck appear with my new tire and then I need to wait they change. I think the employees are trying to help, but it’s is a mix o shortage of people and mess….I do not never come back
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June 2024 by Justin Peek
First and foremost here you get what you pay for, schedule an appointment for fastest service but if your not in a rush just stop in and they will tak care of you.
Exactly what I was looking for in a shop they inspect your vehicle before it goes into the shop and if they find a problem you will know about it before they work on your ride. I have personally seen them helping people fix problems that didn't benefit the shop.
I have also had one of their employees save me money for repairs I didn't actually need... I had a vacuum line pop off and was told by another shop quote me over $2k they fixed the issue for free as all I needed was a vacuum line pushed down next to my turbo. All I paid for was an alignment and oil change. I would definitely recommend for anyone with four wheels to get a quote from them and the competition.
Friendly people smart staff.
One of my friends broke the oil dipstick off and they fixed it without ever pulling it into a bay I don't know if they paid or not but they did it.
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June 2024 by Sl33p3r
They lack proper equipment and knowledge. If you dont want to wait for forever for something as simple as an oil change then find yourself another shop. The company policies slow down the turnaround time. The management lacks the skill to find parts and write a ticket in a timely manner. The store manager knows absolutely nothing about cars other than doing a tire or an oil change so dont take her word on anything. Stuff often gets overlooked as the companys goal is to sell you a battery, tires, or alignment so your oil change and rotation that normally would take a tech 15min or less to properly do is now going to take half hour to an hour unless they skim through the “condition report” this place is literally a joke to the automotive industry. Also they are NOT 2nd amendment friendly so keep that in mind zero cameras as well so if anything happens to your car good luck proving it happened here. Also. Check out all the oil spills behind the back bays that they don’t properly clean and leave.
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June 2024 by Sylvia Warren
Heather and J helped me right at closing as I broke down on my way home which is almost an hour away. They stayed here over an hour after closing while I spoke with my rental car roadside assistance service. They changed my tire and I was able to head home. I’m so appreciative for such great customer service. They were not rushing me because it was time for them to go home but stayed and made sure I was taken care of. Exceptional customer service! May God bless them both.
