Mattress Firm Lifetime Square is dedicated to helping customers achieve the best sleep possible. The store’s Sleep Experts® undergo over 200 hours of training to provide personalized solutions, including mattresses, bedding, and essentials. Customers can shop with confidence thanks to the Love Your Mattress Guarantee®, which offers low prices on top brands such as Sealy®, Tempur-Pedic®, Sleepy’s, and Serta®. The store also provides flexible delivery options and a 120 Night Sleep Trial® to ensure satisfaction with the chosen mattress. Customer reviews highlight the knowledgeable and helpful staff, especially the store manager, who went above and beyond to resolve issues. In one case, the manager personally fixed a broken bed frame after frustrations with the warranty process, demonstrating a strong commitment to customer satisfaction. The staff is praised for their patience, willingness to listen, and honest guidance rather than pushy sales tactics. Many customers appreciated the friendly service, the detailed descriptions of mattresses, and the overall pleasant shopping experience. Despite some challenges with warranty services, the store’s staff demonstrated dedication to resolving problems and ensuring customers are satisfied with their purchases. Overall, Mattress Firm Lifetime Square offers a supportive and trustworthy environment for those seeking quality mattresses and excellent customer service.
Brian was absolutely amazing!!!! He showed us every mattress within our budget, under our budget, and took his time educating us on which mattress would be best. Thank you Brian for being kind, patient, humble, and so helpful! If you’re stopping by, ask for Brian.
November 2025
Excellent staff Bryan did a good job. He’s a good manager. very knowledgeable very helpful
November 2025
The salesman was excellent. He took his time to describe each mastress we were interested in. He was very patient in waiting for us to decide.. Overall, a very pleasant experience!
