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“Brandon provided excellent customer service.he went above and beyond to resolve my issue and it was resolved immediately and appropriately if I could give him 10 stars I would . Verizon will have excellent reviews also would be a awesome work place with more employee like him”
“Was really happy with my service today! Jay helped me and was super awesome, he had my phone cleaned and even showed me a cool coverage plan that covers a bunch of my electronics ^_^”
“Leonard was exceptionally talented in helping me decide on a cell plan. He even explained how bundling my cell and Internet to save money and get excellent service with the newest Internet service in my area. I never felt rushed or harassed in making a decision. He laid my option before me where I was more than able to make a decision that was the best option for me. Thank you Leonard! You're the best!”
“Had an amazing experience at this location with Shane! Went in feeling stressed and unsure of what the issue with my phone was. Shane completely resolved the issue and was extremely patient, helping me set up my new phone and number. He was funny, understanding and answered any questions I had. Thank you, Shane!!”
“I had been to Gatortec in Gainesville on 34th Street, many times for help with my iPhones. The customer service representatives both Alex and Hannah were very helpful, provided excellent services every time. Both of them are pleasant, professional and solved my issues every time. They are an asset to Gatortec Store.I highly recommend both of them!Thank you both, Alex and Hannah!Great job always!?”
“My kids phone numbers went to the wrong phone & they wanted them switched I called archer road thinking it was a huge issue..Steph & Anna handled it with ease ! They were helping other customers while everything transferred! I was so aggravated with the mistake I made & they fixed everything quickly. Thank you so much !”
“After a nightmare trip to the boost store in Ocala, took a chance and contacted the boost store on e university. Told agent was having issues with startup, his words, c'mon in. Being an hour away, I went to the store. Agent's name was Dylan, he listened to the issues, then got started. Took awhile, but was worth it. Left satisfied with the job done. Back at the house experienced couple issues, called Dylan. Told to bring it in in the morning. An hour later done was set up, working as it should. Great job by a really competent tech. Thanks man.”
“Wowee! If you need help with your phone or your account or, really, anything, hurry down to see ELIJAH at your friendly Cricket retail store on 13th street in Gainesville (basically the corner of 13th and University)! He is polite, knowledgeable and very smart. Come over and check him out.
Bottom line? Excellent service even with a tricky problem solved!”
“Today I went into the store with questions concerning my daughters cellular phone and Jersey and Ciri were very helpful and patient with me and my many questions. Jersey was very knowledgeable and everything she told me to do was successful.”
“The young lady that helped us, Angie, was amazing. She definitely knows her phones and how to set them up. She showed great customer service and pride in her job.”
“This place is awesome. Replaced the battery so I did not have to get a new phone for my 84 year-old mother who does not like change. highly recommend this place.”
“I called from South Florida asking for help getting an iPhone charger and lightning cable to a friend in the hospital nearby this North Gainesville AT&T store. Austin took the charger to the hospital right away. My sick friend was so relieved. Thank you for helping someone you never met. You are a great human Austin!”
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“I forgot managers name I’m sorry but I went in there with what I thought was a broken iphone.. after I described the problem he knew immediately what it was a 3 second fix absolutely great service and honest people in this store”