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September 2023 by Michael Webb
I have been in love with REI since 2002 when I first became a member; this was back in Seattle, where I was fortunate enough to be able to shop at the flagship store. If you're ever in Seattle you MUST stop in.When I found out that REI was opening a store here I was pretty excited. The staff are always enthusiasts of outdoor adventures so they are usually knowledgeable and enthusiastic in helping you. The stores usually have a good selection of gear and anything thst isn't in stock can be sent to the store pretty quickly.Because it is a co-op they give you a 10% dividend on the total amount you spent for the year and their return policy is phenomenal... you can return items for ANY reason at all for up to one year from purchase; no questions asked.Now, the only downside is that their gear is pricier than what you could get at other stores but the quality is usually better and they have tons of very high quality REI brand gear that is priced lower than the name brand analogs.
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July 2023 by silvia hunkins
I have been going to REI for years. This company is fantastic to members and has an excellent selection in the store and of course online for All outdoor sports. I have never had any issues with the gear I have purchased and if I bought the wrong thing it very easy to return or exchange. Also no bags!!!saves the planet!the staff is super helpful and knowledgeable. One of my favorite places!!!
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July 2023 by Shermie H
Friendly staff, great deals on gear for members. They often have massive discounts for members and becoming a member is just $30 and gets you membership for life. I was sent a good $30 coupon after getting a tent that was 40 per cent off, all in all lots of perks for shopping here and it’s a fun place to shop
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July 2023 by Jason Price
If you are an outdoors enthusiast, this is the place. Nice gear, clothes, equipment. Food items, gadgets. We're walsy surprised at what we find here, and the staff is always super friendly and helpful. It's a must stop anytime we're in the area.
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June 2023 by Mike Yu
Clean and quality product you would expect in a typical REI store.But you need to watch out for the “discount price”But this store tends to false advertise discount such as putting “30% off” on a shelf full of product that not 30% off.And when you check out, the check out terminal doesn’t show the price of each product, your only bet is to take a close look at the receipt.It’s not one honest mistake, I personally and some of my friends has noticed and almost got by this multiple time.
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May 2023 by A Lin
My son turned 7, and we needed a new bike for him. Will and Nick in the bike shop were absolutely great people to work with during this process. Will was able to help with the sizing, offer pricing options, and really made it a great experience. The bike shop guys were thoughtful and explained everything to my son. We like the idea of the 1 year support included on the bike, the hours of the bike shop being extended to after work hours and their overall support and policies.
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April 2023 by Michael Self
First time coming into an REI store and was more than pleased with the customer service of the staff. They made sure I was well prepared to work on my bike myself (by choice). The customer service by Abby was exceptional as well, as she signed me up to become a member. Would recommend!
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March 2023 by Keli Blum
If you're looking for a great outdoor gear store in Gainesville, Florida, I highly recommend checking out REI.The staff was incredibly friendly and helpful, and the store was organized, clean, and had the perfect ambiance. The high-quality products they offer are priced great, and they have a vast selection to choose from. The variety of sizes available was impressive, and I was able to find everything I was looking for. The checkout process was quick and efficient, and the worker at the register went above and beyond to ensure I was satisfied. Overall, a fantastic shopping experience, and I highly recommend REI. #REI #Gainesville #outdoorlovers #friendlystaff #organizedstore #highqualityproducts #greatprices #impressivevariety #quickcheckout #satisfiedcustomer.
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March 2023 by Raychel Gray
Staff was friendly. Set up was clean and organized. Parking is in this parking lot shared between businesses. They currently have a sign up for only service animals no pets allowed. That’s the only reason for 4 stars. I understand the reasoning but for all dog owners that frequent REI we love being able to bring our dog with us. It’s just another highlight of REI stores.
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March 2023 by Bowdier Sackett
Beautiful store, staff was very helpful in finding things and just talking while you compared items.
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March 2023 by Gene Anderson
Best outfitter in the world
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March 2023 by Ray G
Staff was friendly. Set up was clean and organized. Parking is in this parking lot shared between businesses. They currently have a sign up for only service animals no pets allowed. That’s the only reason for 4 stars. I understand the reasoning but for all dog owners that frequent REI we love being able to bring our dog with us. It’s just another highlight of REI stores.
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January 2023 by Shmuel Birnham
The bike dept was SPECTACULAR.On Firday morn I called from south of Orlando and told them I was going to be in Gainseville over the weekend, but then I'd be heading to the Panhandle on Sunday. I asked if they have the time and ability to repair my rear derailleur. David immediately said they would be able to help me if they had the parts., eagernassist a traveling soul.I made it to REI by 3.30p and Jacob was there. He was friendly and very knowledgeable and a great teacher of bike stuff. They had the exact parts I needed. I picked it up on Sunday. And Jacob remembered to fix the loose bell as well. He was amazing.I've been a member for decades. Thanks REI!
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January 2023 by Harsimran Kapoor
Wonderful store ,,I visited today for getting my shoes of HokaIt’s so good,, huge variety of stuff of Sorts menswear Shoes Oh my my ?I m impressed ?
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January 2023 by Christina
I came here from Ocala for the experience of being able to browse and fit a decent backpacking pack, found exactly what I was looking for and the staff are phenomenal. I recommend signing up for the co-op membership, it pays for itself instantly. I plan on shopping for my outdoor supplies pretty exclusively from REI going forward. Worth the drive up, without question.
