REI is a well-regarded outdoor retail store known for its commitment to quality gear and customer satisfaction. The staff is frequently praised for being friendly, helpful, and knowledgeable. Customers have reported positive experiences, highlighting employees' willingness to assist them in finding the right products, such as shoes and backpacks, while also providing information on member benefits and sales. One customer noted the team's effort to ensure they received the best price by suggesting they return during an annual sale. The store also offers a generous one-year return policy, adding to the overall positive shopping experience. With an accessible parking lot and a focus on customer service, REI is a recommended destination for anyone looking for outdoor equipment and clothing.
I went to REI to get shoes for work and Cindy was extremely helpful and knowledgeable! I cannot recommend going to this location more!
June 2026
Great products and even better staff! I left with 3 pairs of shoes ( work,hiking and some sneaks). Couldn't be happier.
May 2026
Riley was so nice and patient while I tried on backpacks! I knew little of the different types, but they had me try on a bunch until I found the perfect one! I bought the Osprey Aura AG 50, and I'm in love with it! Thank you, Riley!
