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November 2023 by Brianna Barden
I had the best experience car shopping at Subaru Gainesville! I’ve wanted to buy a Subaru for years, and Allan was very knowledgeable and patient, helping me find the perfect fit. We test drove numerous cars until I decided on the Forester Wilderness. Subaru Gainesville definitely stands out compared to surrounding dealerships, and I would 100% recommend giving Allan a visit if you are interested in a Subaru!
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November 2023 by Martha Halsey-lyda
Had 2 cars to check out but took test drive and loved the Outback (base pkg)... very comfortable and quiet. Did not go to the other dealer BTW.Bryce was friendly, knowledgeable and answered all my questions. The visit was seamless and I'm going to love driving my Subaru.
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November 2023 by Mary Presley
I came in for service for a Subaru that I had purchased somewhere else. The Service department was so quick and easy and really nice. I roamed the lot and found my car... They worked with me to trade my vehicle and get a great price. The salesman was able to answer all of my questions (which were a lot). Financing was a breeze and I left with my new Subaru. I will never buy from another dealer. Great people, Great service, Great vehicles..... what else could you ask for. Come to Subaru of Gainesville for your next vehicle.
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October 2023 by Stacey Tucker
My daughter's Subaru needed to be towed to Subaru of Gainesville a couple of weeks ago. We are not local to Gainesville and had to put out trust in the dealership without knowing anything about its service record. We had the great fortune to have Emily as our service advisor. I cannot say enough great things about her! She was so kind, helpful, prompt in responding and continued to keep us informed of the repairs. The first quote was high but after some research by Emily, a warranty was found that reduced the costs. The car part did not come in as expected so the car was kept longer than first reported but Emily was so nice about it all that we didn't care. While in the shop, it was determined that there was also a recall on the car which was taken care while the car was still there. My daughter was going to drive out of town and I asked if it could be completed by the time she left. Emily worked diligently to make sure the car was repaired and the recall resolved days before my daughter needed the car. Emily also offered a shuttle van to pick up my daughter if she needed a ride to the dealership. Loved working with Emily and am so happy that we had such a great experience, especially having to handle all these issues remotely. Emily definitely went above and beyond in providing fantastic customer service.
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October 2023 by Timothy Griffith
Ben Griffith was very helpful in finding the used car that we needed. We came with a different car in mind, but after a few questions, showed us the perfect car for our needs.
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September 2023 by Donald Fish
We would like to let you know our deepest appreciation for the way your sales consultant Allen Rivas, Jr. took excellent care of my wife and I in the purchase of our new 2024 Subaru Legacy. He was very patient, knowledgeable and thorough. He answered all of our questions and concerns at the moment we posed them. He made buying our 4th Subaru and great experience.
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August 2023 by Melissa Merritt
Just got home with our ‘23 Ascent!!! Our first Subaru and we’re already in love!!! We had an amazing experience with Allen Rivas!!! He’s knowledgeable, helpful, and made the car shopping / buying experience a pleasure.
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August 2023 by Pamena Dee
Just bought a Forester from them and their service was terrific. My salesman Allan Rivas could not have been more helpful and obliging, He brought cars to my house for me to look at and test drive, helped me figure out which model I really wanted most, and we did the entire transaction from my home - so easy! He even came back to get the title I had finally found for my old car trade-in! Dealing with the entire team, from the manager to the business guy to Allan was a pleasure, and I look forward to having Subaru of Gainesville take care of my car for years. Highly recommended.
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August 2023 by Miranda Studstill
Just purchased a 2020 Subaru Forester Touring. The sales consultant who helped me was Anthony Landers. I can not recommend him enough! He answered all of my questions and concerns. He did a great job making the purchasing process easy and even stayed after hours to help me finish everything. The car was cleaned before leaving the dealership and left with a full tank! I appreciate your assistance!
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August 2023 by Alex Khokhlov
Over the course of the past 8 years, I have purchased 3 cars from Greg Cox, and the experience has been nothing short of exceptional, completely flipping the script on what my prior experience with car sales was before. He is there because he wants to, not because he has to - and it shows.His product knowledge stands out, allowing him to guide me to the perfect vehicle every time without ever putting any pressure on the decision. Greg's professionalism, combined with his interesting and well-versed conversation, makes the entire process enjoyable.What I appreciate most is his respect for my time, always preparing things in advance so that my visits to the dealership are efficient.He consistently keeps his word, goes above and beyond, and ensures that I always get a good deal without the need for negotiation.I highly recommend Greg Cox for anyone in need of a car, as he embodies integrity and excellence in customer service.It appears that the dealership and the brand that he chose to sell is well-suited to his ethical approach. He has access to thousands of cars from shared inventory across multiple co-owned dealerships. Tell him what you need, sit back, relax, and know that you are getting an awesome deal and saving your valuable time.
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July 2023 by Brandon H.
If you go in there at 3:20pm when your appointment is at 3:30 the sweaty man at the service desk will get all pissy your car needs an oil change and will say their system shouldn't allow appointments at 3:30pm when they close at 4pmI'm sorry you can't race home to play your Nintendo switch you have charging on the windowsill You don't want people to come in at 3:30 talk to your boss not the customer.
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July 2023 by John Vickers
Just made my 3rd purchase from Gainesville Subaru. This buying experience was pleasant. My salesperson was Allan Rivas. He was very knowledgeable, helpful and enjoyed his job. He even brought the vehicle to my home which is 30 miles from the dealership. I am giving Allan Rivas and Gainesville Subaru 5 stars because of the shopping experience! Ask for Allan when you visit Gainesville Subaru!
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July 2023 by John Page
I was shopping for a new car to replace my Jeep that had 200,000 miles. I usually avoid dealerships but really wanted to explore my options. I ended up at Subaru. My experience was absolutely amazing. I worked with GREG COX, and ALLAN RIVAS. These guys are amazing. They know all about the features and specifics of the cars. They know where to take you on the test drives to experience the performance and handling of the vehicles. They can explain ALL the features, and if you have been in a Subaru, you know there are a lot. It was a great experience, I felt like I was treated like a VIP. I also have to shout out to JESSIE ROWE who is the "Love-Encore Delivery Specialist." I encourage anyone who buys a new Subaru to take advantage of having Jessie explain all of the technology at your finger tips.I would highly recommend stopping in and checking out the vehicles at Gainesville Subaru. It will be a great experience due to the excellent staff there.
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July 2023 by Kevin Coonce
Just purchased a 2023 Subaru Assent from dealership. Benjamin Griffith was my salesperson. What a great guy. I could not recommend him high enough.He as super knowledgeable, helpful, and even delivered my car to my home over 40 miles away.Another real classy move by this dealership is the delivered the car with a full tank of fuel.5 stars only because I could not give ten.Great job guys.
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July 2023 by Becky Wolf
Allan was the best salesperson I’ve ever dealt with! He was kind, honest and no nonsense. He was very respectful of my time and from start to finish I drove out in my dream car for exactly what he promised - rare in car purchasing! In addition, my car had a full tank of gas that I know it did not have when I test drove it!! Everyone I dealt with, from Allan to finance to detailed we’re kind and respectful!!
