Subaru of Gainesville is known for its friendly and welcoming atmosphere, making car buying and servicing a pleasant experience. Customers consistently praise the staff, particularly Allan Rivas, for their helpfulness, thorough explanations, and genuine care throughout the process. Many appreciate the no-pressure sales environment, which allows them to feel comfortable while exploring their options. The dealership has a strong focus on communication and teamwork, creating a family-like dynamic that enhances customer satisfaction. The service department also receives high marks for its superior service and great communication, ensuring that customers feel valued and well taken care of. From purchasing certified pre-owned vehicles to routine maintenance, Subaru of Gainesville stands out for its commitment to excellent customer service and a positive overall experience.
Wonderful experience — so excited to drive my new Subaru. Thank you for all of the help, Bob!
August 2026
Employees are pleasant. Waiting room is clean. Employees treat customers very well. I love it here.
August 2026
Purchases a vehicle from here with Alan Rivas. Great guy, wonderful salesperson, no pressure. Did mot hold us hostage. Listened to our needs, wants and worked within our budget.