Westlab Pharmacy is highly regarded for its caring and professional staff, offering personalized service that stands out from larger chains. Customers appreciate the pharmacy’s ability to fulfill prescriptions at reasonable costs, especially when insurance does not cover certain medications. The staff, including team members like Cassidy, Gabi, Rowan, and Prince, are praised for going above and beyond to provide attentive care, answering questions thoroughly, and helping patients navigate complex treatment protocols. The pharmacy is known for its efficient service, including compounding medications, especially for pets, and offering easy-to-take formats for those who find large pills difficult. They also provide convenient options such as medication delivery and compounding, with a willingness to adapt to patients' needs. Customers value the genuine concern shown by the staff, noting that the staff take their time and do not rush, making patients feel heard and cared for. However, some mention a $15 shipping fee that was not disclosed upfront, which is a point of concern. Overall, Westlab Pharmacy is seen as a trustworthy, compassionate place that genuinely cares about its customers and offers sound advice, making it a preferred alternative to larger pharmacies.
Very helpful and friendly. Medication was ready and they got me out quick!
June 2026
The lead pharmacist was a big help! I had received prescription ointments at another pharmacy but needed to split them into separate containers. He was able to provide me with refillable canisters that push up from the bottom as you use the medication. Thanks, Dr. Hinson!
January 2026
Very nice staff. And small home town pharmacy feel.
