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“Everyone in this store was extremely helpful, very nice and professional. I would definitely come back. Great customer service! Edward offers great customer service.”
“Had a fantastic experience thanks to Nathan! He helped me upgrade my broken phone and made the entire process smooth and stress-free. Nathan was incredibly attentive, friendly, patient, and knowledgeable. He took the time to explain everything clearly and made sure I understood each step. The store was clean and well-organized, and the whole process was easy from start to finish. Highly recommend asking for Nathan if you visit—excellent service!”
“Found this place through Samsung's website and couldn't be happier! I came in with a cracked screen and within a few hours had my phone back looking brand new.
The guys are professional, explained everything clearly, and the pricing was fair for the quality of work. Quick turnaround, great communication, excellent results.”
“Many kudos to Angela, at the ATT store on Big Bend, Riverview. I needed a new phone and she was very knowledgeable and helpful in meeting my objective. We arrived early and maybe 15 minutes after we were in the store, about 5-6 other customers walked in. Unfortunately, she was the only one there. Most people understood that, but there's always that one person. Angela was very professional, greeted each person as they came in, explained she'd get with each of them as soon as possible. She assured them someone was in route. She applied the screen covers to 2 phones and began the transfer process. I asked how long it would take, she said about 30-45 minutes. I asked to leave them, so she could help someone else. She said ok. We left, so grouchy lady could get serviced and returned about 2p.m. She was still greeting with a smile and totally professional and courteous. The other person had arrived and there were no more customers. Her coolness under stress is commendable! She is meticulous with her work and I appreciate that. Everything was ready to go. I look forward to seeing her again. It was truly the easiest purchase, transfer, and time i have ever had purchasing a new phone. Many thanks and kudos to Angela!”
“Service was absolutely great ?. I am very satisfied. I called thinking the store was still open but it was closed he was nice enough to stay a little longer and bring be on to the green team. Ed is the best y'all go see him ?”
“Darko was excellent! I came from another wireless carrier, and he helped me find a better plan, switch smoothly, and start saving money right away. Highly recommend!”
“My family of 4 had the best experience with Gigi yesterday. We all came in to buy 4 new phones. Gigi greeted us with such a friendly smile. Her knowledge with everything was impeccable. She had our best interest with trying to get us the best deal and she did. We really appreciate Gigi for all her time and patience with us. She gave us excellent customer service. Gigi is the bomb diggity ?thank you.”
“TEM Was great. Filed our claim late last night after hours and he called us first thing when they opened this morning to let us know that we can come at anytime. They also got the phone fixed in the time Window that they felt was possible. Great customer service and very professional”
“Mike is an excellent, candid and extremely forthcoming salesman. Got 2 mobiles for someone. No doubt, it’s the best place to buy pre-owned cell phones and accessories.”
“Me and my friend walked in with our phones both water damaged from a water park catastrophe. We were immediately met with friendly staff and were situated with an employee named Kevin. Not only was he very knowledgeable and helpful with both prices and phone service, but he had a great sense of humor and made the time fly by and got us both new phones at great prices. He encouraged my friend to follow her calling as a scammer online named Mohammad Abdul, and was able to answer all questions we had…. except for one: Which one of you fools sent me le buddha?
All in all, 10/10, wonderful experience and fantastic service. Quick, helpful, and easy!”
“Darius & Gonzalo are both OG’s for Verizon!!
I came in from out of Town needing a miracle, needing to get a new phone in like 10 minutes. Within that time period they rearranged my bill and got me a new phone, got my bill almost the exact same price and got me more for my plan and a new phone!!!! Go ask for these guys, you won’t be disappointed!!!”
“Phones been broken for so long I thought it would cost me a fortune to get it fixed. They got me in and out at $50 bucks. God bless you guys! Thank you Zack Dan and Yasmine!”
“Title: Exceptional Service from Joseph R. at AT&T – A 10-Star Experience!
I recently had the pleasure of working with Joseph R. as my AT&T sales representative, and I can confidently say that my experience was nothing short of outstanding—truly deserving of a 10-star review!
From the moment I walked into the store, Joseph greeted me with a warm smile and a genuine eagerness to assist. His extensive knowledge of the products and services was immediately apparent. He took the time to listen to my needs and preferences, ensuring that I felt heard and understood. It was refreshing to interact with someone who clearly loves what they do.
Joseph's ability to explain complex technical concepts in a clear and relatable manner was particularly impressive. He walked me through various plans and options, helping me find the perfect fit for my lifestyle without any pressure or upselling. His genuine desire to help me make an informed decision truly stood out.
Moreover, Joseph went above and beyond in providing exceptional customer service. He addressed all of my questions and concerns with patience, and his follow-up after our initial meeting demonstrated his commitment to ensuring my satisfaction. It’s rare to encounter such a dedicated professional who genuinely cares about their customers.
Thanks to Joseph's expertise and exceptional service, I walked away feeling confident in my choices and excited about my new AT&T plan. I wholeheartedly recommend Joseph R. to anyone looking for a fantastic sales experience. If more representatives modeled their service after Joseph, the retail experience would be significantly elevated.
Thank you, Joseph, for your amazing work and outstanding dedication to customer service! You’ve gained a loyal customer, and I look forward to engaging with you in the future!”
“I had a great experience stopping into this version and doing an upgrade. Ibrahim did a great job explaining all of my options and did a very quick end efficient job of getting me set up. Greatly appreciate his efforts and professionalism.”
“Elijah was very friendly, knowledgeable, and quick to answer questions. He knew what I needed to lower my bill AND upgrade my phone at the same time. Highly recommend this location.”
“Mike Barnes was great! I called the store the day before I went in and he was very patient with me. He called several stores trying to get the phone I wanted. He had great phone etiquette. Very professional! He stayed past his shift working to set up my new phone the next day when I went into the store! Thank you! The other guys in the store was nice too.”
“Joanna is a awesome asset to the company her customer service is impeccable.And her knowledge of all boost products over exceeds the Wimauma or Ruskin location anyday.”
“Garrett, Angel and Brandon work great as a team together. Positive upbeat attitudes. The stay on the problem until it is solved. Best Verison customer service I have ever experienced in 20 Plus years.”
“I walked in unsure about upgrading, but Scott Hammond helped me compare my options and made the iPhone 17 Pro an easy choice. He even helped set it up and transfer everything. Outstanding service!”
“I have been a customer here for awhile. I'm always taken care of quickly and never any issues with price or service. It doesnt get any easier than stopping here. I refer them all the time.”
“Giovanna has been very good to me!!!! I have had a few issues with different phones an she listened and gave me the best advice each time. The issues weren't her fault, not Cricket's fault not even my fault... But every time she was able to come up with the correct solutions... At first, it was the brand of my phone, then actually the physical phone itself and then I had app issues and we fixed them too!! I love this company tremendously, but because of Giovanna, I know that if anything happens ever again. We can fix it. No doubt!!!Thank you for giving me one person in your company that I can go to for anything, no matter what ..Again, Thank you,Janet Rogers”
“I went to check my phone because my Bluetooth wasn't working anymore so Mr. Frankie helped me hard reset my phone and was nice enough to allow me to use a speaker to find out if the hard reset worked or not and it did.”
“Thanks a million times to Hiether, super attentive with her customer service, friendly and very knowledgeable about AT&T phones and plans. It solved my problem in a fairly short time.”
“I had the most amazing successful experience at Cricket. Carlos the sales rep went above and beyond in so many ways it is incredible. He deserve employee of the month and a raise and anything else that you will give for a job well done. Thank ypu cricket i will be a forever customer.”
“I love this store. The service is 5 star. Thank you Alan for always helping me out. We hope he makes management soon although we will miss you on the floor. Thanks again.”
“So this is the second time I have been here and gotten amazing help. Both times either Priscilla or Koraly have helped me. Like they literally have gone above and beyond. I told my mom to come here from another state, because they know their stuff. A lot of Cricket stores seem oblivious, but not this one . Come here and let them help you. You will leave better than you came and not frustrated”
“To whom it may concern,We the customers of Cricket Wireless are truly appreciative of convenience of this store location, it’s operational hours and the staff.I want to raise the awareness that this service personnel Ms Ariana, is Respectful, helpful, knowledgable, courteous, friendly, kind, compassionate, a diligent worker and a professional at her duty.Ms Ariana is an excellent repertoire and asset to the customers, her colleagues and of the Cricket Wireless Brand and its Moto.The skill sets and traits that Ms Ariana possess, are a recipe for success, in her career path and that of her employers.RespectfullyArjuna Maharajana-Bharat”
“I just wanted to say thank you, for all the amazing people who work at this Boost location, was having car issues, my phone was dead, i asked if i could charged my phone for 1 or 2 minutes, and i was immediately helped, Great Business and Much Sucess. ?❤️❤️❤️❤️❤️❤️❤️”
“I bought a speaker with Bluetooth and it doesn't work. They don't want to exchange it for another one because the boss is never there. He says they are rats. Don't buy there.”
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“These guys are the best. They have great customer service. They are really helpful and make you feel like you are apart of the family. Stop by if you need a phone or any other services.”