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“Sean was exceptional.
Not only was he knowledgeable, he was super friendly and personable.
And while helping me he helped three other customers simultaneously, and made everyone feel taken care of.
No one was waiting. Incredible.
Great job Sean. JV”
“TEM Was great. Filed our claim late last night after hours and he called us first thing when they opened this morning to let us know that we can come at anytime. They also got the phone fixed in the time Window that they felt was possible. Great customer service and very professional”
“Elijah was very friendly, knowledgeable, and quick to answer questions. He knew what I needed to lower my bill AND upgrade my phone at the same time. Highly recommend this location.”
“Garrett, Angel and Brandon work great as a team together. Positive upbeat attitudes. The stay on the problem until it is solved. Best Verison customer service I have ever experienced in 20 Plus years.”
“I walked in unsure about upgrading, but Scott Hammond helped me compare my options and made the iPhone 17 Pro an easy choice. He even helped set it up and transfer everything. Outstanding service!”
“I love this store. The service is 5 star. Thank you Alan for always helping me out. We hope he makes management soon although we will miss you on the floor. Thanks again.”
“Very friendly and helpful people's!
Excellent service! I have visited for over 7 years the seffner store and they were very helpful friendly.last year December I went to the seffner store and asked for help with my phone. There was new people's there and a guy who was there alone was very unfriendly so I went down to the Brandon location and there was Everyone super helpful and friendly.on 4-28-25 I had problem again with my old Motorola and Priscilla again was very friendly and helpful at the Brandon location and helping me get the Best deal on a new Motorola. Priscilla and the other young lady were very helpful so they saved me from after 10+ years with Cricket to switch to Verizon..”
“RICARDO THANK YOU
If I can give this man 100 stars I would,
such a dedicated employee. Went above and beyond to make sure my issue was resolved sorry you had to stay an hour later but I will be telling all of my friends, family, co workers just how AMAZING his customer service is.
A returning customer indeed
THANK YOU”
“My first time there about a year and half ago I got a phone case and a screen protector with a life time warranty. Since then I've been back twice to get another screen protector because it was damaged due to it being my fault, and both times I had no issues with them replacing it per warranty. They are honest and stand behind their word.”
“Medhat was very helpful and worked very quickly to get me set up with my new phone! He is very knowledgeable and had answers to all of my questions. Definitely ask for him next time you visit!”
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“Mariano, was the young man who helped us at your store in Sarasota. It took us a while for us to decide what to do. And it took us quite a while to get everything figured out. But everything went well. Mariano was very helpful and answered a lot of questions.
Later we went to the store in Brandon and Alpha helped us . He did a great job too. Now we are still getting used to our new phones, but it is easy to get help, from the staff or on the phone.”