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“Everyone in this store was extremely helpful, very nice and professional. I would definitely come back. Great customer service! Edward offers great customer service.”
“This location is the most hospitable out of all Verizon’s in the area. Better than corporate, and sun city. Everyone there has a good demeanor and very polite. Shout out to Adrianna, Amani, & Leah. They sure know how to keep a conversation going & make somebody laugh.”
“Walked in on a Saturday, no appointment. Kyle was so very patient, helpful in resolving my dad's issue w/cell after very arduous task of a accessing and syncing data on phones. So very grateful for your patience and guidance through process. You're the best!!”
“Mariano, was the young man who helped us at your store in Sarasota. It took us a while for us to decide what to do. And it took us quite a while to get everything figured out. But everything went well. Mariano was very helpful and answered a lot of questions.
Later we went to the store in Brandon and Alpha helped us . He did a great job too. Now we are still getting used to our new phones, but it is easy to get help, from the staff or on the phone.”
“Even though there was only one sales rep on a Sunday, we understood and waited for 2 other customers. The wait was worthwhile! Zee was excellent and very patient with us. Amazing employee! ?”
“Sean was exceptional.
Not only was he knowledgeable, he was super friendly and personable.
And while helping me he helped three other customers simultaneously, and made everyone feel taken care of.
No one was waiting. Incredible.
Great job Sean. JV”
“Michael M. And Chris M. At the valrico store were GREAT. I couldnt be happier with my purchase. Showed me how to save lots of money for my business. Ended up eliminating my personal account settings up a business account, adding two more ipads to my account and a Apple Watch just cause the old lady has been asking for one so long, Everyone is happy.”
“We had to upgrade 4 phones and add a new line with a new phone. Daniel helped us at this location and he was excellent. He worked through all the options and helped us find the option that best fit our budget. He also walked us through all of the steps to upgrade everything was professional through the entire process. We also had assistance from Adam, Emanuel, and Michael who all helped out during the process. There were a lot of steps with everything we needed to do. I was very pleased with the service and I'd recommend this store to anyone. And thank you again to Daniel for being so helpful to my family and me today.”
“Multiple problems with a watch. Didn't give up. Kept troubleshooting and found the fix. Couldn't even get a shop in three other states to attempt a simple battery replacement.”
“My family of 4 had the best experience with Gigi yesterday. We all came in to buy 4 new phones. Gigi greeted us with such a friendly smile. Her knowledge with everything was impeccable. She had our best interest with trying to get us the best deal and she did. We really appreciate Gigi for all her time and patience with us. She gave us excellent customer service. Gigi is the bomb diggity ?thank you.”
“Mike is an excellent, candid and extremely forthcoming salesman. Got 2 mobiles for someone. No doubt, it’s the best place to buy pre-owned cell phones and accessories.”
“Isa and Josh were EXCELLENT!! We had a tricky situation trying to figure out and they were so patience and easy to deal with. The general manager was also fantastic and I would recommend them a million times!”
“Phones been broken for so long I thought it would cost me a fortune to get it fixed. They got me in and out at $50 bucks. God bless you guys! Thank you Zack Dan and Yasmine!”
“Title: Exceptional Service from Joseph R. at AT&T – A 10-Star Experience!
I recently had the pleasure of working with Joseph R. as my AT&T sales representative, and I can confidently say that my experience was nothing short of outstanding—truly deserving of a 10-star review!
From the moment I walked into the store, Joseph greeted me with a warm smile and a genuine eagerness to assist. His extensive knowledge of the products and services was immediately apparent. He took the time to listen to my needs and preferences, ensuring that I felt heard and understood. It was refreshing to interact with someone who clearly loves what they do.
Joseph's ability to explain complex technical concepts in a clear and relatable manner was particularly impressive. He walked me through various plans and options, helping me find the perfect fit for my lifestyle without any pressure or upselling. His genuine desire to help me make an informed decision truly stood out.
Moreover, Joseph went above and beyond in providing exceptional customer service. He addressed all of my questions and concerns with patience, and his follow-up after our initial meeting demonstrated his commitment to ensuring my satisfaction. It’s rare to encounter such a dedicated professional who genuinely cares about their customers.
Thanks to Joseph's expertise and exceptional service, I walked away feeling confident in my choices and excited about my new AT&T plan. I wholeheartedly recommend Joseph R. to anyone looking for a fantastic sales experience. If more representatives modeled their service after Joseph, the retail experience would be significantly elevated.
Thank you, Joseph, for your amazing work and outstanding dedication to customer service! You’ve gained a loyal customer, and I look forward to engaging with you in the future!”
“Billy is the MAN !! Invited me in before the store actually opened and was very very helpful with the issues that I had of transferring to a new phone. Thank you, Billy.!!”
“I’ve had the best experiences with this Boost store. As a customer now 13 years to Boost Mobile and an owner of five different phones during that time, I can give this store and staff five stars plus. Friendly, professional, the latest products and upgrades and the most important trait of this store unlike others I’ve shopped; they follow through to the resolution of the tasks they are doing. Whether a sale, repair or question they are always ready to explain, assist with a smile and finish to the customers satisfaction.”
“Elijah was very friendly, knowledgeable, and quick to answer questions. He knew what I needed to lower my bill AND upgrade my phone at the same time. Highly recommend this location.”
“Upgraded my old phone to a Samsung Galaxy S25f. Was in and out in less than an hour. Shakira was great. Very helpful, answered all my questions and didn't try to force me to purchase something I didn't want. Excellent customer service.”
“Garrett, Angel and Brandon work great as a team together. Positive upbeat attitudes. The stay on the problem until it is solved. Best Verison customer service I have ever experienced in 20 Plus years.”
“Bass did a great job helping me transfer from T-mobile back to Verizon. He also gave me different options on my plan and gave me better deals. Thank you for your awesome customer service!”
“Laura was very professional, explained everything clearly and helped us with everything we needed. The whole experience was smooth, pleasant, and stressfree.
I highly recommend working with her!”
“Imam was incredible. Took the time and went above and beyond to help get my situation taken care of. Great customer service and will definitely be back.
Thanks again!”
“I love this store. The service is 5 star. Thank you Alan for always helping me out. We hope he makes management soon although we will miss you on the floor. Thanks again.”
“All I have to say is Billy is soooooooo amazing the last couple times going in he has help and explained everything to me honestly and this time he helped me get a new phone for my mother in law today BILLY YOU ROCK 💯”
“Hiether Rivera was extremely professional and helpful ! She helped my phone set up a new phone and fully transferred his account from the cloud. Then she evaluated all of our other services and even helped cancel an old cellular line we no longer use. What a helpful and expert professional Hiether is !! Thank you so much.”
“To whom it may concern,We the customers of Cricket Wireless are truly appreciative of convenience of this store location, it’s operational hours and the staff.I want to raise the awareness that this service personnel Ms Ariana, is Respectful, helpful, knowledgable, courteous, friendly, kind, compassionate, a diligent worker and a professional at her duty.Ms Ariana is an excellent repertoire and asset to the customers, her colleagues and of the Cricket Wireless Brand and its Moto.The skill sets and traits that Ms Ariana possess, are a recipe for success, in her career path and that of her employers.RespectfullyArjuna Maharajana-Bharat”
“I had brought my phone in to get a new charging port put in. The gentleman who helped me was very kind. Several times he even apologized for a wait which wasn't even long at all. Overall, the service here is beyond amazing, the price is far from outrageous, and if you have a simple issue then you should expect to be in and out fairly quickly if the place isn't busy.
Yet, when I did bring in my phone, it did get busy and I waited less than an hour to get my phone back. I would recommend going here highly.”
“I had the most amazing successful experience at Cricket. Carlos the sales rep went above and beyond in so many ways it is incredible. He deserve employee of the month and a raise and anything else that you will give for a job well done. Thank ypu cricket i will be a forever customer.”
“Cricket at this location is the best one to come to. There’s a lady there name Priscilla she so awesome her customer service is excellent when need a phone ask her she’ll make sure you will not walk out the door without a phone she’ll make you get approved and she also know how to treat her customers. I had walked out the door very satisfied.”
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“My husband and I went into the store for help with my Husband’s phone, it was dropping calls. Dylan, their sales rep greeted us warmly, and was eager to assist us with the problem. He was knowledgeable and really wanted to help us. He helped my husband troubleshoot and gave us several different options, not an instant “you just need a new phone.” After he spent probably an hour in total helping us while assisting his other customers as well, we decided to buy a new phone. He explained the options, helped us find our best option, along with finding the right case and installing a new screen protector that we purchased. Now, customers of cricket for over 2 years already, we will be staying with cricket and recommending them to our family and friends. We also need a new IPhone for our daughter and he advised us of a promotion that would save us some money. 110% effort. If you are thinking about switching or need an upgrade, go to the GIBSONTON store and ask for Dylan.”