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“The staff at Groveland storage was phenomenal. Anytime I had an issue Chelsea worked with me. I recommend this place as Top Notch facility.Too bad there are not any closer to where I moved. I would not hesitate to rent from them agsin. Great job !!!”
“Sharon and Alex have been absolutely wonderful in making us feel comfortable with leaving all our belongings for over a year and a half! They are the reason we stayed here as long as we did!”
“I want to let you know that I am very impressed by the excellent customer service I received today. I got a unit close to the gate that I wanted, fast and efficient paperwork and very affordable. I forgot the brunette gal's name that assisted me but she was awesome 👌”
“I've interacted with JESSICA on multiple occasions, and each time, JESSICA always makes me feel like family. JESSICA is a great ambassador for your company! Thanks JESSICA for going out of your way to help me.”
“Caitlin went above and beyond to not only assist but to answer / handle all my questions & concerns I extremely recommend her and the establishment thank you so much!!!!”
“This is a great place to do business with. From the day we moved in till today they have always been very helpful and friendly. Never a problem with billing or access. Thanks for making this process so easy and pleasurable.”
“This place is fantastic. Drove out at 8am to get a spare sheet of glass cut into cabinet shelves. The owner, Steve, was on time and quickly worked through three of us before heading out for their busy day. They took the time to finish the edges perfectly (two previous shops I had been to barely sanded the edges, let alone polished them) and cut one additional shelf I needed as well. He even polished the edges of my leftover scrap so I could make use of it in the future. First rate service, very knowledgeable (my project was very straightforward but he had lots of advice for the other two customers needs) and very reasonable pricing. Highly recommend making the trip out (it's tucked away in a storage complex, a bit confusing to find) if you have any projects at all ;) just be sure to call them first so you can be sure they'll be there. They accept cash and PayPal (and maybe another app, not sure) just a heads up.”
“I am a retired Marine and relocated to the Winter Garden, FL area in JULY 2023 as we have two daughters and three grandchildren who live nearby. We needed self storage and considered Florida Self Storage in the 34787.
Jeremy was professional and accommodating as he walk us through the rental agreement.
Later we went to visit other family in AZ and CA and were contacted by the Claremont police department who informed me that my enclosed cargo trailer was broken into along with 8 other units. We can’t stop all thieves as most all security (chains, locks, and doors) can all be breached. However, this installation does have security cameras so they were able to provide the video to the police. Hopefully ? they catch the culprits. They cut the chains and used a grinder to cut through my locked handle.
Fortunately, my daughter and her husband were able to step up and assist with the police report, insurance, and repair.
Jeremy also assisted me with transferring to a different spot on the facility. Thanks again Jeremy!
For the folks that have negative reviews, which you a certainly entitled to, I recommend being kind and considerate to others and reading the contracts you sign so you will have better life experiences.
Best regards ?”
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“My husband and I have been customers at this facility for 6 years and have been very happy here. We recently rented a second unit because we are in the process of moving and Steven could not have been more helpful or friendly to us. We would highly recommend AAA American Storage to anyone that needs to rent a storage unit.”