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“This is by far the best harbor freight I have been to. I have been to a few different HF stores in my time and I must say that Rikki and his team are the best. The HF on HWY 27 in Haines City is always helpful. There is a young lady who always picks up the phone, even if she has to put you on hold for a moment; finish with her current customer and then help who ever is on the phone. The entire team knows they can ask each other for help or will direct you to the person who knows more about the product you are searching for. Every time I have been in they have been efficient, kind and knowledgeable.
I have literally ran in during my lunch break, walked right up to someone, told them my time crunch and desired product and they walked me right to the product and walked me straight to a register so I could get in and get out.
There has literally only been 1 time when they could not meet my need and directed me to the Lakeland store. I had such a horrible experience at the Lakeland store I will never go back. The Lakeland store was disorganized, the sales woman was rude and told me to stop talking (when she was asking me questions, which was weird) and the manager was dismissive.
I will never go back to the Lakeland store.
I will always shop at the Haines City Store and if need be I will order online and wait for delivery.
Rikki and his team are the best, this store is the only HF I will shop at from here on out.”
“My favorite location! Had some questions about replacing the locks on my front door. Carlos helped me get exactly what I needed. He was knowledgeable, friendly and we had a laugh or two in the process. Great positive energy and I will look for him the next time I need some home improvement advice. Thank you Sir !”
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“Very clean service was great n the only store with good prices in that vicinity i was looking for a ball for my pick up n the same ball in the store next door was double the price . The ppl working there very friendly the restroom spotless have to give 5 all across”