Terrible attention, very bad customer service, they left me waiting for two hours and in order not to be late for work I had to leave, horrible attention, slow and distracted employees900 w 49 st Hialeah fl 33012
September 2023
Is this a bank or an office ? I spend 35 minutes standing up to withdraw money, 2 cashiers and the rest are walking around or in the offices seating, with and without clients
August 2023
Nobody wants to work a lot of people here but no one is assisting customers. I have been in line for over 20 minutes now and I still have a huge line in front of me this is just to speak to a teller. Very inconvenient would rather go to any other Bank of America
We have taken proactive steps to enhance cleaning procedures to limit the risk of exposure, based on the Centers for Disease Control (CDC) guidelines, and follow local restrictions on the number of clients that can enter at one time. For these reasons and to best serve our clients, we may temporarily modify our hours. Please use our Mobile App or our website to check the hours and services available in your area.