Bank of America (Lobby Service Only) is known for its excellent customer service and dedicated staff. Many clients highlight the helpfulness and friendliness of employees, particularly mentioning individuals like Belkis, Cindy, Luis, Oriana, Yenisleidy, and Beatriz. Reviewers appreciate the bank's efforts to enhance cleaning procedures and follow CDC guidelines, ensuring a safe environment for clients. Many recommend making an appointment for a better experience. While some concerns about security have been raised, clients generally express satisfaction with the professional service and bilingual support available. Overall, Bank of America offers a positive banking experience, making it a preferred choice for many customers.
Came here for some small banking issue and was dealt with very quickly and effectively. Alexander help me and was fast, efficient and extremely pleasant and professional to work with. I noticed a very similar experience to all the customers that were in the bank too.
May 2024
Very good every time I go they take good care of me
February 2024
I waited a moment in line at the ATM but it was quick
