Gus Machado Ford Service Center is noted for providing the best Ford service, with many customers reporting the best experience. The staff is consistently described as professional, nice, and attentive, with great customer service manners. The team, including service advisors and financiers, is highly recommended for being wonderful, super, and a pleasure to deal with. They are noted for being responsive, answering questions, and providing clear explanations with great professionalism. The service center performs a long list of services from routine oil changes and tire repairs to more complex collision repairs and vehicle inspections. Staff members, including leadership, are engaged, checking to confirm customer satisfaction and providing additional information. Many customers state they highly recommend Gus Machado Ford and would definitely return for future service or purchases.
Alex and Rachel are the BEST, Jose Mendez and the rest of the staff are The Dream Team, everyone is professional and nice including Angel and Victor who is Gus Machado's VP, these two gentlemen came to me to confirm if everything was happening as I expected and also to provide additional information about the new FORD's... read full comment
May 2024
Easy and fast superior management. The seller Arnaldo and the financier have explained everything to us correctly. We left pleased. Thanks team
May 2024
Many thanks to the seller Rafael Morales for his service
