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“Kat was amazing she was able to help us today!! She was very knowledgeable and friendly I would recommend her to everyone and I’m going to tell all my friends to switch to boost and go to Kat”
“I went to the Holly Hill location because it was close and where I bought my phone. I had a software issue from a spam download. A nice lady named Bianca was working. I explained what I knew, she took my phone, and completely resolved my very frustrating issue...Thanks again Bianca!!”
“This review is for Jay, specifically. He gets 5 stars. He went beyond what was expected.
If you come to the store, bring your patience with you. Be nice to the people behind the counter. Metro only schedules one employee on Sunday. They should really have 2 people working the counters at all times. It's unfair to everyone.
I was lucky enough to work with Jay. He has been with the company for 10 years, and there is good reason why. When it was my turn, he exceeded my expectations. He set up my new line and phone, got my tablet working and provided a customer service experience that people could really learn from. It's all about how you talk to people. He controlled the room while managing each issue, one at a time.
I have been a customer for a while and I will stay here because of service like that. Thanks, Jay.
-Julian”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“Word's can not express the Excellent Customer Service I received today from Joseph. The Epitome of Integrity his Customer Service was beyond reproach, his genuine willingness to help me, and every single Customer who walked through those door's was Excellent. Joseph is definitely an asset to Metro PCS.
Thank you Joseph, Evelyn”