TD Bank receives mixed reviews from customers. Several highlight exceptionally positive experiences, describing staff as friendly, efficient, courteous, attentive, accommodating, and knowledgeable. Customers report being treated very well during in-branch visits, with short wait times and efficient service. However, a significant negative point is the difficulty in reaching a live person via phone, with the automated system noted as a frustration. Overall, while in-person service at this branch is frequently praised as excellent and welcoming, the customer service experience over the phone is criticized for its lack of direct human assistance.
Love this branch. Everyone that works here is so nice and efficient. I do international business here and always get taken care of. New ATM's and short lines what else could you want.
February 2024
Got in, got everything done quickly, got out. What else?
January 2024
I don't understand the negative reviews. I walked into this branch for the first time and have been treated like royalty. Everyone was attentive and courteous. I'm happy to call this my home branch.
