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“Steven from Homosassa has done an excellent job helping me with Apple to set up my card with them. He also brought my bill down and got me a new line for my account
Great employee! Very persistent”
“Gail is an absolute GOAT! She really went above and beyond for me to get a great deal on my phone and home internet! She's the only reason I come into this store! Thank you again Gail!”
“I currently switched over from spectrum for mobile and Internet service. I have to say the service is 10 times better than spectrum on both mobile and Internet services. Also, their customer service is better. Kylee and Sebastian were amazing. There was a mistake on my First bill and they had it fixed in the matter of five minutes with a smile.”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“Billing issue that was lingering. Although they are an authorized retailer they were able to get in contact with a corporate employee who helped me.
I was pissed when I went in and irritable. Just a mess. But the people who were working that day could see that and instead of making it worse they actually made it better.
They took the time to explain what happened and find when it went wrong and helped get all the extra fees off my account that were JUST FROM PRESSING BUTTONS. Got my account back to what my contract stated I would agree to pay and got me back into budget.
So I left happy and able to pay my account on time which is now paid in full as we all needed to happen.
Bottom line is there is a right and wrong way to treat people REGARDLESS if it is a big company at the end of the day we are all people.
I was asked to leave a review but I was not coached on what to say.
So good job to these people being human beings and not some ROBOT to help the big corporate wigs get paid bookooosssss of money but they never spend a day in the eyes of the customers.”