“We rent from Enterprise often, and this was my second time interacting with Silas. This time, we had a bit of a complicated situation with multiple vehicles and multiple drivers for a conference. Silas was helpful, efficient, and accommodating. He was conscious of our limited time to return the vehicles and helped make the process smooth and quick. Thank you for making a potentially challenging situation easy!”
“Great customer service, I have used this location 3 times now and I've been pleased every time with the professionalism of all the employees I have interacted with. I've been happy with each vehicle I've rented from here. I highly recommend this location and company as a whole.One time the windshield was dirty on the inside and I didn't realize until nighttime but that's my only complaint.”
“Staff is professional, knowledgeable, courteous and charming. This location has all the accommodations needed. It's helped my family out multiple times. Use this location all the time.”
“Great experience in getting our first car. I would like to appreciate my sales person Rebekah Williams at Arlington Toyota for taking care of all the required documentation and her effort in closing the deal with us.”
“Jamil Jaghman saved us after getting no help from Budget customer service. He replaced our car with Bald Tires!! Quickly, efficiently and with a smile. Cannot appreciate him enough. Many thanks Mr Jaghman?”
“I was leaving out of town on a road trip and my Jeep needed an oil change. They were able to get me in that day on short notice. They do get very busy so I recommend making an appointment. The owner also told me I had too much pressure in my tires which I was very appreciative of. The Jeep ran better and I will be coming back here for my next oil change as I felt they were very honest.”
“I reccomend Moses and Express Rent A Car to my fellow industry folks, friends, family and anyone else who likes to get business done! This was the most reliable, easy process I've dealt with in my car rental history. As long as I am near Jax, I will not rent a car from anyone else but Moses!”
“I was taking a business trip from Tallahassee to Fernandina Beach. Because of Spring Break, I was not able to find a local rental so I was lucky and found one in Jacksonville. I rode with a coworker to the rental facility and aside from the traffic in the area that I am NOT used to, the staff was friendly, upgraded my rental at no charge due to the selected vehicle not being ready yet, and it was fast and easy. I may never have to rent from there again (it was a strange circumstance) but am glad the process went well, and though I was hesitant to drive such a large truck, it was a great ride in the end. There is not much room for parking, so be prepared for that.”
8AM - 5PM
2727 St Johns Bluff Rd S, Jacksonville7AM - 7PM
10939 Atlantic Blvd Parts, Jacksonville“I recently had an outstanding experience buying my new car from Arlington Toyota. My car salesman, Kevin Figueiredo, truly went above and beyond. From guiding us through the paperwork to the entire car-buying process, Kevin's expertise and professionalism were remarkable.During the test drive, Kevin's knowledge of the car was impressive. He not only pointed out features I wasn't aware of but also took the time to ensure I felt comfortable with the vehicle.The Arlington Toyota dealership as a whole is phenomenal, and the team there is truly exceptional. I highly recommend Kevin Figueiredo for anyone looking to buy a car; his dedication and friendly demeanor make the entire experience enjoyable. Thanks to Kevin and the team, I'm thrilled with my new car!”
“Had a very pleasant experience with Sean. These guys were very personable and I could tell they cared about their customers who walked through the door. These guys seem very experienced and knowledgeable.”
“Jax Fiat is actually Jacksonville Chrysler Dodge Jeep RAM Fiat, and Fiat is obviously the red-haired stepchild in that deal. This is a big dealership, and it's run like a little factory; effectively but somewhat impersonal. I am more in favor of smaller dealerships, but that's my preference and not something I can fault this place for. I will keep going there for as long as I have the Fiat and they keep providing the parts and service. I give them four stars, because to get to the size they are they must be doing something right. I'll keep the fifth star because they are too big for my liking.”
“This place has a friendly, efficient staff. Renting my truck was super easy and they had it ready to go when I arrived. Probably the best experience I've had renting a car and I've been renting from Enterprise and other companies for over 20 years. Derian and Megan are outstanding! True professionals with company owner mentality.”
“Ray Adieh is the best. I don't know why there are any bad reviews for this business, but I was 110% satisfied with the assistance he provided with my problem. In April, I was staying in Jacksonville for a couple nights on my way down to Sarasota from Augusta, Georgia. I found out I needed the vehicle I had for two weeks instead of one. I had to extend my rental an extra week which meant changing the drop off from Sarasota airport the next day to Tampa airport a week later. I thought this was going to be a real problem logistically and monetarily until Ray took over. In 5 minutes, he not only printed out my new contract for the extended week, he got me the same price I paid on the original contract with no extra charge for switching drop off locations. I found out from talking to Ray that he had extensive experience in prior employment in the field of "logistics" (perfect for his present position). It was also good to find out he was a Budget Independent Operator which means he had a vested interest in customer satisfaction. Thanks again, Ray.”
7:30AM - 6PM
1000 Tournament Players Club Blvd, Ponte Vedra Beach“Ray Adieh is the best. I don't know why there are any bad reviews for this business, but I was 110% satisfied with the assistance he provided with my problem. In April, I was staying in Jacksonville for a couple nights on my way down to Sarasota from Augusta, Georgia. I found out I needed the vehicle I had for two weeks instead of one. I had to extend my rental an extra week which meant changing the drop off from Sarasota airport the next day to Tampa airport a week later. I thought this was going to be a real problem logistically and monetarily until Ray took over. In 5 minutes, he not only printed out my new contract for the extended week, he got me the same price I paid on the original contract with no extra charge for switching drop off locations. I found out from talking to Ray that he had extensive experience in prior employment in the field of "logistics" (perfect for his present position). It was also good to find out he was a Budget Independent Operator which means he had a vested interest in customer satisfaction. Thanks again, Ray.”
8AM - 5PM
10585 Atlantic Blvd, Jacksonville“Was having car service done just down the street, was impressed immediately by Hertz when calling around for rates- I was able to speak to this exact location, get pricing, and know what was available. The other options nearby I was stuck searching online or talking to someone in India. They had a lovely woman pick me up since by then I was car-less. When I got there Sasha was friendly, informative, and worked with me on pricing since it would be an unknown weekly rental. When I called with updates everyone was super friendly and easy to extend days. When dropping off it took a matter of minutes and they even dropped everything to drive me to the dealership to pick up my car. Highly recommend.”
“Above and Beyond. I use this location all the time. Since I live at the beach, with everything in walking or biking distance, I sold my car a decade ago. If I need to go more than 10 miles, I rent a car here. So I use them quite often. They are always exceptionally kind and helpful. The 1-star reviews make absolutely no sense to me. I'm in the store often and all I see are smiling faces and happy customers.”