Jacksonville FIAT is a business that has received positive reviews for its customer service and car servicing. The service advisor, Ryan, and the FIAT mechanic, Elton, are praised for their excellent customer service and communication. Customers appreciate the way they keep them informed about the status of their vehicles and the work being done. The dealership also has pleasant and helpful courtesy shuttle drivers, Brian and Bruce. However, some customers have noted that the lack of loaner vehicles from Chrysler can be a downside when compared to other car brands.