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“Togo was amazing !! Very helpful and got the best tempurpedic deal in the world. If your looking for mattress for the best deal in Jacksonville come to Regency and ask for Togo”
“Rosemary was my Sales Associate. She took her time to explain in detail the type of mattresses that I was looking to purchase. She is extremely a professional and represents Mattress Firm to the Highest Standard of Mattress Companies. Mattress Firm should be very thankful for such an employee as Rosemary. She made me a customer for future repeat business Mattress Firm. Joseph W DiNatale, Sr”
“We worked with Rod, the store manager, who was fantastic at his job. He was super knowledgeable, good at listening to our needs, and didn’t try to oversell us something we couldn’t afford. If you need a mattress and can describe what you’re looking for, Rod’s your guy. He cuts right through the double talk and shows you what you’re asking for.”
“We were glad Nick was helpful in giving us all info about mattresses. We are very loyal to mattress firm over many years of purchases . Made the selection and received all delivery details which nick helped us prioritize for fast delivery. Thanks for professional advice and knowledge.”
“I try my best to support local businesses as much as possible. When a neighbor told me about MattressFit I went right over. Salem was knowledgeable, friendly, and patient.
I’m thrilled with my new mattress!!”
“UPDATE: We were told our mattresses would be delivered in 7-10 business days. We are now on the 11th business day and have not heard from anyone about delivery.
Alex was very knowledgeable and made sure we chose the best mattress for our needs.”
“Scott Spencer was super helpful at the Town Center location. Didn’t feel pressured to buy anything and he was funny and quick with ordering of our new recliner!! Give this guy a raise!!”
“Went to one of the many available national chain mattress stores and felt like I was at a car dealership. Came across Richard's Mattress on Atlantic and was surprised to find it was a locally-owned store and been in business for over 40 years, being the first mattress store in the beaches area. I was welcomed immediately and made to feel at home with no pressure to buy. Mr. Richard is very knowledgeable about his line of mattresses and I happily made my purchase. Mattress arrived and did not disappoint. Delivery went without any problems, the crew was professional, and included setup. Dont let the young lady that assisted with the delivery fool you. She is stronger than she looks!!In short, if you're looking for a high quality, American-made mattress without the sales pressure of a chain store, buy local from Mr. Richard.”
“The experience that we had with Kathy was unbelievable , we need furniture and we need it in 2 weeks we came in found exactly what we were looking for for our living room and dining room and we were resting easy knowing that we had furniture for our place that we liked and we did not have to wait 5 months for. Hands down the best customer service, she was amazing so helpful and so patient”
“We walked in and was greeted kindly, professionally, and personably. There was no heavy pressure, just assurance that Moe Ahmed was there to help as needed. After looking around we had some questions. Moe helped tremendously and provided a great experience for our purchase.”
“We had a great experience from walking into the showroom to having our bedroom furniture delivered at our home. Amazing collections and endless options! We had a great helper, Wendy!”
“Shawn deserves a promotion!! I came in concerned that my new Dream mattress may not be the right fit. He was thorough in asking me about my sleeping habits and body positions as these are important facts to know. He understood my issues and pointed me in the right direction without trying to up sell me or push another product. He was very considerate of what i did already purchase and made sure that I was informed and left satisfied. He is a compassionate person and knowledgeable salesman.”
“Had a great experience with the purchase of our sleep number! We have had our sleep number for about a year and ordered sheets about 6 months ago with sleep number points. Within a month out sheets ripped. I recently spoke to the manager at this store location, and he was very understanding and replaced our sheets free of charge without me having to call customer service. I am very impressed with the level of customer service at this location! Thanks again for everything.”
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“Great experience at mattress firm they showed me the different mattresses that would work with my bedframe and I was in an out the door in 30 minutes very satisfied customer”