The AT&T Store on Roosevelt in Jacksonville offers phones, tablets, smartwatches, and connected devices along with wireless data plans, including unlimited and prepaid options with nationwide 5G service. The staff at this location is consistently described as great, very nice, very informative, and awesome. Customers report receiving super quick service, excellent hospitality, and A-1 customer service from a team that works together very well. Staff members are noted for being resourceful, diligent in their efforts, and very knowledgeable about AT&T products and services. They are highlighted for their helpfulness in setting up new devices, upgrading phones and tablets, pairing watches, and choosing the right phone and plan. The overall experience is praised for making the process easy and for providing great customer service to both new and existing customers.
I am new to AT&T I visited this particular location today as I had some questions regarding my devices & possibly upgrading
My daughter & I was greeted by a gentleman (Jb) he was very welcoming, friendly & informative I give him a 12/10 your kindness was greatly appreciated Thank you!
February 2026
Jamya was amazing, customer service was immaculate! She was very knowledgeable and courteous about getting people in and out.
June 2024
Terrance was Great, didn't have to wait even one minute. Terrance will be our go to guy from now on.
