The AT&T Store on Roosevelt in Jacksonville offers phones, tablets, smartwatches, and connected devices along with wireless data plans, including unlimited and prepaid options with nationwide 5G service. The staff at this location is consistently described as great, very nice, very informative, and awesome. Customers report receiving super quick service, excellent hospitality, and A-1 customer service from a team that works together very well. Staff members are noted for being resourceful, diligent in their efforts, and very knowledgeable about AT&T products and services. They are highlighted for their helpfulness in setting up new devices, upgrading phones and tablets, pairing watches, and choosing the right phone and plan. The overall experience is praised for making the process easy and for providing great customer service to both new and existing customers.
Terrance was Great, didn't have to wait even one minute. Terrance will be our go to guy from now on.
March 2024
I had a wonderful experience buying a new phone. Erica at at&t Roosevelt was fabulous.
March 2024
Erika was very polite, understanding, and extremely helpful. She was very patient & even reviewed my plan to save us the most available. Even though we entered 15 minutes prior to closing, she took her time to give us THE BEST service I have ever received from AT&T hands down!!! Truly exceptional CUSTOMER SERVICE!!!
