AT&T Store in Jacksonville offers a wide range of phones, tablets, smartwatches, and connected devices from popular brands. Customers can choose from various wireless data plans, including flexible prepaid options with no annual contracts or credit checks. The store provides unlimited data plans, allowing customers to enjoy nationwide 5G service at no extra cost with new devices. Customers frequently praise the staff for their helpfulness, professionalism, and quick service. Several reviews highlight employees going above and beyond to assist with setup, account issues, and plan selection, making the experience smooth and stress-free. Customers also appreciate the friendly and patient approach of staff members, who take the time to explain options and ensure satisfaction. Overall, the store is known for excellent customer service, helpful staff, and a positive shopping experience for those looking to stay connected with reliable devices and plans.
My husband and I had a great experience with Luis and Chris to help us with purchasing our Apple Watches. They were very knowledgeable on the products and patiently answered all of our questions. Luis helped set up my watch and took the time to show me all of the features. I highly recommend visiting this store for your... read full comment
July 2025
Chris U. is absolutely amazing!! He went above and beyond to get the account taken care of from a huge mishap on Xfinity‘s end. I would definitely drive from Saint Augustine to come work with him again. Give that man a raise!
July 2025
I received excellent customer service from both Khalil and Chris. They worked together to provide me the best plan and value! I walked in the door feeling insecure, and walked out knowing I had made an optimal choice with their assistance.
