AutoZone on North Main St in Jacksonville is a leading retailer of auto parts, including batteries, maintenance items, and accessories. Multiple reviews highlight consistently awesome and great customer service. Customers report receiving kind, friendly, and phenomenal help from team members who work together efficiently, even when the store is busy. Specific praised services include the quick installation of new car batteries, often in less than 30 minutes, which alleviates customer stress. Staff also assist with checking engine lights, obtaining the right part, and installing it promptly. The store honors warranties on items like batteries, facilitating easy exchanges. This location is noted for having a helpful team that provides overwhelming kindness, leading customers to call it one of the best and state they will definitely be back. Some customers express interest in opening a business account with the store.
Shout out to derrick! Called first thing in the morning to get a price and availability on a part and he knows what he is doing and has great customer service skills. Thank you sir!
February 2026
I love this location. The staff is helpful, friendly and very knowledgeable! They have been such a pleasant experience in the midst of unpleasant car issues. I truly appreciate the workers and their passion for cars, helping others and simply being human!! Highly Recommend
February 2026
Shoutout Lewis very helpful, great customer service!
