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December 2023
horrible phone service, no one picking up, and when they do, put on hold or pushed to another agent for another long hold, calling back is a joke
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December 2022
After 20 minutes on phone, no help. Waiting for 25 minutes inside branch.After Jared helped me with my issue, it brought faith back into pnc.I will say if we have to check in, it would be nice if the system can say how long the wait could be, so I don't feel ignored.
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September 2022
I wanted to comment on the character of employees and management at this branch- sat my battery died and of course didn’t have my phone, an employee ( didn’t catch her name) and the manager(William) took the time to help me jumpstart my car - they didn’t have to, they chose to.