Boost Mobile at 5543 Normandy Blvd in Jacksonville, FL offers the latest 5G devices and prepaid plans, along with great deals on phones from Apple, Samsung, Motorola, and more. Customers appreciate the friendly and helpful staff, especially a representative named Kesha, who is known for her bright smile, professionalism, and clear explanations. Many reviews highlight her willingness to go above and beyond to assist with phone issues and concerns, making the shopping experience enjoyable and stress-free. Customers enjoy visiting this store because of Kesha’s welcoming attitude and her ability to fix problems quickly. The store is busy but staff members stay professional and attentive to everyone’s needs. Overall, the store has a reputation for excellent customer service, with many customers expressing their loyalty and preference for this location. Whether for new devices or help with existing phones, visitors feel confident and satisfied with their experience at Boost Mobile in Jacksonville.
Came in with my phone sim deactivated due to a mistake with customer care, and Justin fixed the problem quickly, while providing amazing customer service. This is now my primary store for all cell phone needs
January 2026
Mr.James had did a wonderful job with my service I thank him so much he really needs raise he is a great worker
September 2025
Great customer service. Justin & Jennifer are very helpful. Will recommend.
